Service Manager Trainee

The Pep Boys Manny Moe & Jack of California; Manchester (NH); On-site; USD 37,000 - 55,000; Full time

Job summary

The Pep Boys Manny Moe & Jack of California in Manchester, NH seeks a Manager in Training to oversee store and service center operations, drive sales, and deliver excellent customer service. You will motivate a dynamic team and ensure compliance with safety policies.

The role emphasizes leadership, people management, and the ability to deliver results in a fast-paced automotive retail environment.

Qualifications

• Two years related experience in retail management, preferably automotive.
• Completion of two-year college or technical school program.
• Equivalent combination of education and experience with proven results.

Responsibilities

• Oversee store and service center operations to achieve sales and customer service goals.
• Lead and develop a high-performance team through motivational leadership.
• Ensure safety and compliance with policies and regulations.

Skills

People management

Customer focus

Communication skills

Leadership

Time management

Presentation skills

Operational oversight

Integrity

Education

Two-year college or technical school program

Job description

Manchester, New Hampshire, United States

Job Description

Position Summary

A Manager in Training is responsible for the effective overall operation of the store and service center through motivational leadership, and is responsible for delivering expected sales and customer Service throughout the unit; ensure the store and service center operates under safe conditions according to established policies and procedures and in compliance with federal and state regulations; provides technical, administrative, operational and motivational direction to develop a dynamic high performance team.

Duties & Responsibilities

• Sales, Profit and Productivity
• Customer Service
• Merchandise Presentation and Facility Maintenance

Knowledge, Skills, and Abilities

• Strong people management and leadership skills
• Approachability
• Customer Focus
• Drive for Results
• Integrity and Trust
• Strong verbal and written communication skills
• Presentation Skills
• Sound business sense
• Strong organization and time management skills
• Practical math skills
• Practical reading skills

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Physical Demands

• Extensive standing, walking, pushing and reaching.
• Need full range of motion for reaching, bending and stooping.
• Repetitive movement of hands, arms and legs.
• Lifting of heavy equipment of up to 50 pounds.
• May work outside and be exposed to weather.
• Exposure to adverse weather conditions, chemicals, odors, dirt and dust.
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Minimum Educational and /or Experience Level

• Two years related experience in retail management, preferably automotive
• Completion of two-year college or technical school program
• Equivalent combination of education and experience with proven results

Certificates, Licenses, and/or Registrations

• Current, valid drivers license issued in state of residence
• Equipment Safety Certification
• Medical, dental, and vision benefits
• Life insurance
• Short Term Disability
• 401(k) with company match
• PTO and holiday pay
• On-demand pay partner (DailyPay)
• Reduced benefits available for part-time team members

Pay Range

• $26.98 to $39.85 per hour based on experience

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

California Privacy Notice at Collection for Employees The Company will make all employment decisions regarding employees and applicants for employment without discrimination or harassment based on race, color, religion, gender, national origin, sexual orientation, age, disability, pregnancy, marital status, veteran status, alienage or citizenship status, creed, genetic predisposition or carrier status, status as a victim of domestic violence, or any other category protected by federal, state, or local law.

The Company will discontinue the use of any recruiting agency or sources which engages in direct or indirect discriminatory practices.