Service Manager (Team Manager) \"Boise Branch\"

Senske Services; Boise (ID); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Promote from within

Fun team celebrations

Comprehensive health care (medical, df

Life insurance

401K with company match

Holidays and vacation policy

Job summary

Senske Services in Boise, Idaho seeks a Service Manager to plan and oversee all resources for the Applications group (lawn, tree, weed), including procurement, labor, equipment and materials. You will supervise staff, hire and train teams, and ensure safety and licensing compliance while driving profitability and quality.

Responsibilities include budgeting, staff development, vendor management, and ensuring timely payroll and reporting.

Qualifications

• High school diploma or equivalent; 2- or 4-year degree preferred in horticulture or business.
• 3–5 years of supervisor/manager experience in landscaping.
• Strong communication, detail orientation, prioritization, and multitasking.
• Ability to read work orders, safety rules, operating and maintenance instructions, and train direct reports.
• Valid driver’s license with safe driving record.

Responsibilities

• Plan, supervise, and monitor department budgets and staffing.
• Hire, train, and develop field staff; ensure proper staffing.
• Procure equipment and supplies; manage contracts and profitability.
• Oversee payroll and field reporting; ensure timely records.
• Maintain licenses and safety compliance; promote staff morale.

Skills

Strong communication

Multitasking

Leadership

Customer interaction

Valid driver’s license

Education

High school diploma or equivalent; preferred 2- or 4-year degree in horticulture or business

Job description

Service Manager develops plans and budgets for all resources within the Applications group (lawn, tree, weed), including procurement, labor, equipment and materials. Through team, ensures maximum use and completion of work within budget and safety guidelines, while maintaining quality standards. Promotes the growth and development of field staff and assists them in carrying out their responsibilities as needed. Responsible for hiring and training team, ensuring appropriate staffing for projected workload. Plans, supervises and monitors applications processes, and identifies required training through field audits. Ensures staff is always properly licensed. Works to maintain and improve staff morale and addresses personnel issues promptly and fairly in accordance with established policies.

Salary Range: $50k - $60k per year. This is a salary, exempt position.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Upon request, reasonable accommodations may be made to enable individuals with known disabilities to perform the essential functions of this position.

Employment/Human Resources

• Responsible for all aspects of department staffing, including interviewing and selecting new employees, evaluations, recommending pay increases, and terminations.

Compliance

• Respond to customer complaints
• Order equipment and supplies
• Meet contract specifications
• Maintain Landscape Contractors License
• Maintain a high level of good housekeeping and care of company assets in the field, vehicles, shop field offices and customer work sites.

Financial

• Develop a yearly department budget and work with branch manager to monitor wages, revenue %, capital budget, etc.
• Develop and implement strategy for growing business and developing department assets
• Evaluate current contracts and oversee changes to scope and price to improve profitability.

Technical

• Work in the field as needed including applications work.
• Provide technical assistance when needed.
• Manage snow removal and décor functions when needed.
• Must be able to obtain Applicator's license within 30 days of hire and maintain license.

Administrative

• Oversee payroll
• Ensure all field reporting and records are completed accurately and in a timely matter.

Education, Experience And Competencies

High school diploma or equivalent, prefer 2- or 4-year degree in horticulture, business or a related field. Experience may substitute for education.

• 3 - 5 years of experience as a supervisor or manager in landscaping industry.
• Strong communication skills; thorough and attentive to details; able to prioritize and multitask; proactive and deadline oriented.
• Ability to read and understand work orders, safety rules, operating and maintenance instructions, and procedure manuals, and effectively train and ensure direct reports are able to comply with above.
• Ability to interact effectively with customers, vendors and employees at all levels of the organization.
• Valid driver's license and safe driving record.

Supervisory Responsibilities

This position manages supervisors and/or employees of the department and is responsible for the performance management and hiring of the employees within that department.

Work Environment

While performing the responsibilities of the Applications Manager, the employee is required to talk, hear and see. The employee is often required to sit and use their hands and fingers, to handle or feel and to manipulate keys on a keyboard. The employee will be using a telephone with or without a headset. The employee is occasionally required to climb, balance, stoop, kneel, crouch or crawl. The employee must also occasionally lift and move up to 50 pounds. Specific vision abilities include close vision and color vision. Maintain a neat and clean appearance as outlined in Senske's employee handbook. Follow safety regulations and work in a safe manner. The employee may be required to frequently inspect the work of technicians. Work is performed outside in various weather conditions. Vision abilities required for this job include close vision and using a computer and/or handheld device.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully.

Perform The Essential Functions Of This Job.

While performing the duties of this job, the employee is often exposed to moving mechanical parts and vehicles. The noise level in the work environment may range from moderate to loud. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Equipment used includes computer keyboard for data entry, telephone system, copying machines, filing systems as well as mowing, plow, and other lawn maintenance equipment. The employee must be able to travel by vehicle to job sites if necessary. There is travel identified for this position of approximately 20%.

The Perks

• Competitive Pay - Life is expensive! We believe in paying well.
• Your job is safe with us. We are a fast-growing company, which means you will have opportunities to advance your career - we promote from within!
• Fun team celebrations year-round!
• Affordable health care packages that include medical, dental, vision and life insurance
• 401K with company match, 7 Company Paid Holidays, plus 2 Floating Holidays that you can use for any day you wish, Paid Vacation (accrue 3.33 hours per month - up to a maximum of 1 week of vacation in your first year), plus an additional bucket of sick time! #INDHP52