Service Manager (Fire Sprinkler)

Norred Fire Systems LLC; Monroe (LA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Benefits

401(k) with employer match

Paid Time Off

Professional Development

Tools and Resources

Job summary

Norred Fire Systems LLC in Monroe, LA is seeking a Fire Sprinkler Service Manager to oversee installation, repair, and maintenance of fire sprinkler systems across projects. You will lead field teams, manage projects, and ensure adherence to safety standards and quality expectations.

The role emphasizes strong leadership, technical expertise in NFPA codes, and a customer-focused approach to deliver high-quality solutions on schedule and within budget.

Qualifications

• 3+ years in the Fire Life Safety industry, specifically fire sprinkler systems.
• Proven leadership experience supervising and mentoring teams.
• Strong knowledge of NFPA codes, safety regulations, and system components.
• Excellent communications skills and customer-focused mindset.

Responsibilities

• Supervise installation, repair, and maintenance of fire sprinkler systems including underground piping.
• Lead and mentor team members to ensure safety and quality.
• Collaborate with project managers to plan schedules and budgets; ensure on-time delivery.
• Build and maintain client relationships and represent the company professionally on sites.

Skills

Fire Life Safety

Team Leadership

NFPA Standards

Client Communication

Problem Solving

Education

NICET Certification (plus)

Job description

Fire Sprinkler Service Manager

Monroe, LA | Full-Time

About Us

Norred Fire Systems, a Guardian Fire Services Company, is a trusted leader in fire protection and safety solutions, dedicated to safeguarding lives and property. With decades of expertise, we specialize in delivering top-quality fire sprinkler systems to ensure safety and compliance for our clients.

We’re looking for a Fire Sprinkler Service Manager to guide our Inspection and service teams. In this role, you’ll use your skills and experience to oversee projects and support the team in delivering quality work that meets safety standards.

Job Overview

As a Fire Sprinkler Service Manager, you’ll oversee fire sprinkler system installations, repairs, and maintenance. You’ll supervise teams, manage projects, and collaborate with clients to deliver high-quality solutions on time and within budget.

This role is perfect for a skilled professional with a strong background in fire sprinkler systems and a passion for leadership and operational excellence.

Key Responsibilities

Project Leadership

• Supervise the installation, repair, and maintenance of fire sprinkler systems, including underground piping.
• Lead and mentor team members, ensuring adherence to safety and quality standards.
• Collaborate with project managers to plan and execute projects on schedule and within budget.

Technical Expertise

• Troubleshoot and resolve technical challenges in the field, operating independently when needed.
• Ensure compliance with NFPA codes, safety regulations, and company quality standards.
• Maintain detailed records of project progress and performance metrics.

Client Collaboration

• Communicate with clients to understand project requirements and provide updates.
• Build and maintain strong relationships with customers, contractors, and other stakeholders.
• Represent the company professionally at job sites and in meetings.

Who You Are

We’re looking for a results-driven leader with technical expertise and a commitment to quality and safety.

• Experienced: 3+ years in the Fire Life Safety industry, specifically with fire sprinkler systems.
• Leader: Proven ability to supervise and motivate teams to achieve project goals.
• Knowledgeable: Strong understanding of fire safety codes, NFPA standards, and system components.
• Problem-Solver: Analytical and detail-oriented, with a knack for troubleshooting challenges.
• Customer-Focused: Excellent communication skills and the ability to build trust with clients and team members.

Position Requirements

• High school diploma or equivalent.
• Relevant certifications, such as NICET, are a plus.
• Ability to read and interpret blueprints and technical documents.
• Valid driver’s license with a clean driving record.
• Physically capable of lifting up to 50 lbs and working in diverse conditions.

Your First 90 Days with Us

First 30 Days

• Participate in orientation and training to learn company protocols and workflows.
• Shadow senior team members to understand project management processes.
• Begin managing smaller projects under supervision.

Next 30 Days (60 Days Total)

• Take ownership of assigned projects, leading your team to meet deadlines and quality standards.
• Collaborate with project managers to plan schedules and allocate resources effectively.
• Build relationships with clients and contractors to facilitate successful projects.

By 90 Days

• Independently manage large-scale projects with confidence.
• Identify opportunities to improve processes and enhance team efficiency.
• Actively participate in team meetings, sharing insights and contributing to strategies for success.

Why You'll Love Working Here

At Norred Fire Systems, we believe in investing in our employees’ success. Here’s what you can expect:

• Competitive Pay: Compensation tailored to your experience and expertise.
• Comprehensive Benefits: Including health, dental, and vision insurance.
• Future Savings: A 401(k) plan with employer match.
• Paid Time Off: Generous PTO and paid holidays to support work-life balance.
• Professional Development: Ongoing training and opportunities for career growth.
• Tools and Resources: Access to the equipment and support you need to succeed.

We Value All Experiences

We understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable, and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role and encourage you to apply if your experience is close to what we’re looking for.

We also know that diversity of background and thought makes for better problem-solving and more creative thinking, so we’re dedicated to adding new perspectives to the team.

Our Commitment to Diversity

Norred Fire Systems, a Guardian Fire Services Company, is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

Norred Fire Systems is committed to an inclusive experience for all applicants and will endeavor to make reasonable accommodations in the interview process, to the known physical or mental limitations of qualified employees with disabilities unless the accommodation would impose an undue hardship on the operation of our business.