Service Manager (Apartment Maintenance)

Lion Real Estate Group; Nashville (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Signing bonus

Medical Insurance

Dental Insurance

Vision Insurance

401(k) matching

Paid Time Off

Holidays

Life/AD&D

Parental Leave

Employee Assistance Program

Volunteer Time Off

Rewards Program

Job summary

Lion Real Estate Group is hiring a Service Manager to lead the maintenance operations at Haven in Nashville, TN. You will guide a maintenance team, handle work orders, and coordinate with on-site staff to keep properties running smoothly and safely.

You'll perform routine maintenance on plumbing, electrical, HVAC, carpentry and appliances, mentor technicians, and participate in an on-call rotation to ensure 24/7 reliability. Competitive pay and full benefits offered.

Qualifications

• Experience as a Service Manager or lead maintenance technician
• Prior apartment or property maintenance experience
• EPA or HVAC certification is required
• Strong troubleshooting and repair skills
• Leadership and team-oriented mindset with good communication
• Valid driver's license with insured vehicle (mileage reimbursement)

Responsibilities

• Lead and mentor a maintenance team to deliver outstanding service
• Manage daily maintenance operations, work orders, and preventive care
• Perform routine maintenance and repairs (plumbing, electrical, HVAC, carpentry, appliances)
• Complete work orders with efficiency and attention to detail
• Ensure community safety, functionality, and upkeep
• Coordinate with vendors and contractors as needed
• Be on-call to keep operations running 24/7

Skills

Leadership

Maintenance management

Troubleshooting

Communication

Customer service

Team mentoring

Education

EPA or HVAC certification

Tools

HVAC systems

Plumbing

Electrical

Carpentry

Appliances repair

Job description

Description

Do you take pride in keeping everything running smoothly? Are you a natural leader who can guide a maintenance team while rolling up your sleeves when needed?

Description

Do you take pride in keeping everything running smoothly? Are you a natural leader who can guide a maintenance team while rolling up your sleeves when needed? We’re hiring a Service Manager to lead the maintenance operations at Haven in Nashville, TN. You’ll work side by side with on-site teams to complete service requests, assist with unit turns, and keep our properties running at their best—all while being recognized (and paid!) for your skills.

What You’ll Do

• Lead and mentor a maintenance team to deliver outstanding service.
• Manage daily maintenance operations, work orders, and preventive care.
• Perform routine maintenance and repairs (plumbing, electrical, HVAC, carpentry, appliances).
• Complete work orders with efficiency and attention to detail.
• Ensure the community is safe, functional, and well-maintained.
• Coordinate with vendors and contractors as needed.
• Deliver excellent service with a friendly, can-do attitude.
• Participate in on-call rotation to keep things running smoothly 24/7.

Why Join Us?

At Lion Real Estate Group, we know great service technicians deserve great pay. That’s why we’re offering top pay for top talent—because we value your skills, your time, and your commitment. You’ll also join a winning team where culture, respect, and pride come first.

Get paid what you’re worth. Be the leader who keeps it all working—and make home feel like home for our residents.

$1,000.00 signing bonus offered!

Benefits Offered

• Medical Insurance (77% of employee/dependent premium paid by Lion)
  • Heath Savings Account (HSA)
• Dental Insurance (99% of employee premium paid by Lion)
• Vision Insurance (99% of employee premium paid by Lion)
• Voluntary Plans including Life/AD&D, Accident, Critical Illness, Hospital Indemnity, and Pet Insurance
• 401(k) Retirement Savings Plan (6% Company Match)
• Paid Time Off Policies:
  • Vacation
  • Sick Leave
  • Bereavement Leave
  • Holidays (New Years Day, MLK Day, Presidents Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Eve, Christmas Day)
• Paid Parental Leave
• Employee Assistance Program
• Volunteer Time Off
• Rewards Program

Requirements

What We’re Looking For:

• Previous experience as a Service Manager or Lead Maintenance Technician preferred
• Prior apartment or property maintenance experience.
• EPA or HVAC certification required.
• Strong troubleshooting and repair skills.
• Leadership skills with a team-oriented mindset.
• Great communication and customer service attitude.
• A team player who’s ready to roll up their sleeves.
• Valid Driver's License and insured operable vehicle (Mileage Reimbursement offered)