Service Manager 2

Bridgewell; Peabody (MA); Presencial; USD 28.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

Paid time off

Professional development

On-call compensation

Training opportunities

Descripción de la vacante

Bridgewell seeks a Service Manager 2 to support Level 2 Day Service programs, assisting individuals needing daily intervention and skills training within a day program and community context.

Responsibilities include developing and supervising individualized plans, training staff, and ensuring regulatory compliance. Requires an Associate's degree and at least one year of relevant experience; driving and computer literacy are essential.

Formación

• Associate's Degree in Human Services or equivalent experience.
• At least 1 year of experience with people with developmental or psychiatric disabilities.
• Must have a valid driver's license.

Responsabilidades

• Provide services to individuals according to applicable standards and Bridgewell policies.
• Administer and interpret assessments to determine skill levels annually.
• Plan and implement individualized programs based on Day Habilitation Support Plans.
• Teach skills to individuals and small groups in designated areas.
• Develop adaptive equipment to help individuals attain goals.
• Supervise Day Habilitation Support Plan implementation and maintain records in eHana.
• Assist people in daily routines and in making decisions about activities.
• Ensure access to communication with family and community.

Conocimientos

Communication

Behavior management

Organizational skills

Driver's license

Computer literacy

Educación

Associate's degree in Human Services

Descripción del empleo

Bridgewell strengthens communities by providing an unmatched range of social and human services that empower people with disabilities and other life challenges to live safe, self-directed, and productive lives. Bridgewell delivers support through community housing, day programs, outpatient treatment, recovery services, education, and employment training. We're committed to helping people in need, from those with autism to people with substance use disorders, become engaged members of their communities. Bridgewell is also the industry leader in developing innovative offerings responding to unmet or emerging needs.

Our employees take pride in making every day count to its fullest. They are committed to adding value to the lives of the people we support, and they bring energy, ideas, and a passion for service. Does this describe you? Then please consider joining our incredible team!

Connecting People with Possibilities

Mission

Bridgewell inspires hope and empowers people experiencing life challenges to achieve their fullest potential.

Summary

The Service Manager 2 will provide support and assistance in Level 2 Day Service programs. Staff will support individuals who need daily intervention, supervision, and skills training in activities of daily living within a day program environment and in the community. Individuals may require moderate physical assistance or accommodation. Staff will receive specialized training to provide enhanced supervision or interventions designed to address multiple disabilities which may include behavioral supports or enhanced medical care. Staff will develop, implement, and supervise a training program designed to meet each individual's needs, case management of designated individuals, or participation in general duties.

Schedule

Monday-Friday 8:00am-4:00pm (40 hours per week)

Essential Duties and Responsibilities

1. Provide services to individuals according to DDS, DMH, MassHealth, HUD, DPH, CARF, and all applicable regulatory standards as well as Bridgewell's policies and procedures.
2. Administer and interpret assessments to determine each individual's skill level on an annual basis.
3. Plan and implement an individualized program, based on each individual's needs following their Day Habilitation Support Plan.
4. Teach skills to individuals and small groups for training in designated areas.
5. Develop adaptive equipment and jigs to ensure individuals attain goals.
6. Supervise the implementation of the Day Habilitation Support Plan and maintain the individual records in eHana.
7. Assist people in making decisions about their daily routine/activities.
8. Assure that people have access to communication with family, friends, and significant others.
9. Assist people in participating in community events including volunteer sites, libraries, YMCA's, and any particular place of interest to them.
10. Maintain appropriate certifications including FA/CPR, PABC, and MAP.
11. Other Duties as assigned.

Required Education/Experience

1. Minimum of Associate's Degree in Human Services or equivalent experience.
2. A minimum of one year of experience working with people with developmental or psychiatric disabilities is required.

Required Skills/Knowledge

1. Excellent written and oral communication skills so that the writing of required documents is clear and articulate.
2. Knowledge and understanding of principles of normalization, behavior management, and human rights
3. Excellent organizational and problem-solving skills.
4. Valid driver's license and one year of driving experience.
5. Computer literacy including the ability to proficiently use Microsoft products and web-based applications supported by the agency.

Physical Demands

1. While performing the duties of this job, the employee is frequently required to climb stairs.
2. Must be able to lift up to 40 pounds.
3. The employee must be able to drive a vehicle and regularly meet the driving record requirements of the agency.
4. Must have a normal range of eyesight with or without corrective lenses.
5. Must have a normal range of hearing with or without corrective equipment.

Bridgewell offers

• Excellent health benefits-medical, dental, vision. We believe our benefits package is one of the most competitive.
• Generous paid time off includes your birthday (that's right, we even give you your birthday off!)
• A collaborative work environment that values new insight and personal contributions
• With over one hundred programs in the North Shore, Lowell, and Merrimack Valley we provide excellent opportunities for training and development.
• Additional compensation for on-call rotations
• Opportunities for professional development and growth

Why Should You Apply

If the top benefits alone don't sway you, our compassionate and collaborative work environment should! Bridgewell is committed to training and developing staff and provides opportunities for you to have a positive impact on the work you do.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Requires acceptable CORI results according to Bridgewell policy.

Bridgewell is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

The pay range listed for this position is the hourly rate range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, or other applicable factors permissible by law.