Service Manager

Master Techs Auto Repair; West Palm Beach (FL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive pay

Vacation time

Bonus opportunities

Family atmosphere

Job summary

A family-owned auto repair shop in West Palm Beach is seeking an experienced Full Time Automotive Repair Sales Manager. The ideal candidate should have over 10 years of experience and possess strong customer relations and sales skills. Responsibilities include delivering exceptional service, managing technician operations, and overseeing inventory records. The shop offers a competitive salary, a collaborative environment, and opportunities for bonuses, making it an excellent place to advance your career.

Qualifications

• 10+ years of experience in automotive service management.
• Good customer relations and phone skills.
• Friendly, positive attitude with a proactive mindset.
• Reliable and dependable with strong leadership qualities.

Responsibilities

• Deliver exceptional customer service while consulting customers.
• Review pricing estimates and explain repairs.
• Ensure vehicle inspections are completed timely.
• Manage technician hours and production.
• Maintain inventory counts and organized returns.
• Follow up on online appointments and quotes.
• Manage technician hours, production, and shop cleanliness.
• Maintain inventory counts and POs.

Skills

Customer relations skills

Multi-tasking

Sales and closing ability

Knowledge in vehicle repairs

Proactive attitude

Team player

Leadership

Job description

Overview

Full Time Automotive Repair Sales Manager

Master Techs Auto Repair has a great position for an experienced service manager with at least 10 plus years of experience. Master Techs is a 16-year, successful, trusted, family-owned and operated repair shop that works on classic cars to the latest models. This established repair facility offers the best to its customers and employees. Our Service Managers receive competitive pay, vacation time, a Monday - Saturday work week, and a great bonus for those who like to meet their quotas! A family atmosphere and feel, with big-box knowledge, equals the best place to be in your workplace! The sky is the limit at Master Techs Auto Repair. Hours/days to be discussed, Saturdays may be rotated.

Job duties include:

• Deliver exceptional customer service while listening and consulting customers.


• Review pricing estimates with customers and explains repairs and times.


• Following up with customers, services requested, estimated completion times, etc.


• Ensure complete vehicle inspections are completed by technicians timely.


• Deliver and review pricing estimates with customers.


• Open and close store.


• Follow up, follow-through, follow back all online appts and quotes.


• Manage technician hours, production, and cleanliness of shop and shop equipment.


• Maintain inventory counts.


• Keep organized POs, returns, and core credits.


• Maintain Showroom to be clean and tidy.


• Possible other duties depending on need and pay.

Our ideal candidate will have:

• Good customer relations and phone skills.


• Ability to multi-task.


• A friendly and positive attitude.


• Be proactive and a team player.


• Has proven strong sales and closing ability.


• Knowledgeable in vehicle repairs and estimating necessary work.


• A clear work ethic and desire to succeed.


• Reliable, dependable, leader.