Service Manager

Terminix; Topeka (KS); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Company vehicle

Bonus potential

Tuition reimbursement

401(k) match

Paid time off

Job summary

Terminix is seeking a Commercial Service Manager in Topeka to lead and motivate local Pest Technician Teams delivering Terminix pest control solutions to commercial clients.

You will oversee scheduling, route efficiency, safety compliance, and customer satisfaction while coordinating training and inventory management. Strong communication and leadership are essential; willingness to relocate is a plus.

Qualifications

• Associate’s degree and a valid driver’s license required; a four-year degree is highly desirable.
• Willingness to relocate is highly desirable.
• Strong leadership and interpersonal skills are essential.

Responsibilities

• Monitor branch scheduling and ensure pest tech routes are completed.
• Ensure regulatory compliance and safety standards are met or exceeded.
• Respond to customer concerns, including cancellation requests.
• Inspect and evaluate performance of Pest Technicians.
• Monitor and maintain inventory of pest control products.
• Facilitate continual training of local sales and service teams.

Skills

Leadership

Communication

Problem solving

Team motivation

Detail oriented

Math for sales

Education

Associate’s degree

Four-year degree desirable

Job description

What is this role about?

Commercial Service Managers play a key leadership role in our local Terminix branches. This role focuses on leading and motivating our local Pest Technician Teams to deliver outstanding service with Terminix products to valued customers.

Day in the Life

Every day our teams of Commercial Pest Techs visit commercial customers and perform pest control treatments. The Service Manager ensures the team functions effectively, operates efficiently, and maintains high customer satisfaction.

Responsibilities

• Monitoring branch scheduling and ensuring pest tech routes are completed
• Ensuring regulatory compliance and safety standards are met or exceeded
• Responding to customer concerns, including cancelation requests
• Inspecting and evaluating the performance of Pest Technicians
• Monitoring and maintaining inventory levels of pest control products
• Facilitating continual training of local sales and service teams

Qualifications

• Associate’s degree and a valid driver’s license (four‑year degree highly desirable)
• 1‑2 years of related experience helpful but not required
• Willingness to relocate highly desirable
• Ability to lead and motivate others effectively
• Strong communication skills (interpersonal, written, presenting)
• Problem‑solving abilities with practical solutions
• Rapport building and trust establishment with customers and employees
• Detail‑oriented with safety focus
• Aptitude for basic/intermediate math for sales and service calculations
• Comfort with working outside and in confined spaces such as crawl spaces and attics
• Valid driver’s license from state of residence

Benefits Start Day 1 for Full‑Time Colleagues (No Waiting Period!)

• Comprehensive training and licensing, all paid by the company
• Company vehicle, gas card, cell phone, and laptop
• Highly competitive compensation (base salary plus bonus potential)
• Opportunities for advancement and career growth
• Medical, dental, and vision coverage plus discounts on Terminix brands
• Short‑term and long‑term disability and life insurance
• Paid time off
• Training and development programs
• Tuition reimbursement for full‑time colleagues
• 401(k) retirement plan with company‑matching contributions
• Vacation days and sick days
• Company‑paid holidays and floating holidays
• Company mindset that prioritizes health, safety, and flexibility

Disclaimer

The above statements describe the general nature of the work performed by employees assigned to this classification; they are not an exhaustive list of all responsibilities, duties, or skills required for the position.

Legal Statements

This company is a drug‑free workplace.

Rentokil is committed to complying with all federal, state, and local laws related to the employment of qualified individuals with disabilities.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.