Service Manager

Rush Truck Centers; Scott City (MO); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Exceptional healthcare benefits

Robust 401(k) plan with company matching

Employee stock purchase program

Ongoing training and development opportunities

Job summary

A leading commercial vehicle dealership network is seeking a Service Manager in Scott City, Missouri to efficiently run the service department. Responsibilities include budget management, performance monitoring, and relationship building with customers and educational institutions. Qualifications include a high school diploma and two years of service department experience. The role offers a competitive salary with excellent benefits, emphasizing professional growth and a positive work culture.

Qualifications

• Must have two years of service department experience in a commercial dealership environment.
• Must possess a current and valid driver license with a driving record that meets the company's insurability guidelines.

Responsibilities

• Prepare and administer an annual operating budget for the service department.
• Monitor and control the performance of the department using reporting systems.
• Establish and maintain good working relationships with customers and schools.

Education

High school diploma

Job description

Base Pay Range

$60,000.00/yr - $90,000.00/yr

This range is provided by Rush Truck Centers. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Servant Leader; when employees and customers are in an environment where they feel appreciated business thrives.

The Service Manager directs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of service records.

Rush Truck Centers opens the door to the world of opportunity. We are the largest network of commercial vehicle dealerships across the US representing truck and bus manufacturers. Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer a rewarding career as a leader in the transportation industry. Grow with us as we continue to expand our network of locations and services.

Responsibilities:

• Prepare and administer an annual operating budget for the service department.
• Monitor and control the performance of the department using appropriate reporting and tracking systems.
• Monitor technicians’ daily productivity reports and corresponding payroll records.
• Establish and maintain good working relationships with customers to encourage repeat and referral business.
• Establish and maintain good working relationships with vocational and technical schools to enhance personnel recruitment activities.
• Prepare pricing guides and maintenance menus for frequent labor operations.
• Establish and maintain 72-hour follow-up with customers to confirm satisfaction with service.
• Maintain reporting systems required by general management and corporate personnel.

Benefits

We offer an exceptional Total Rewards package with outstanding healthcare benefits, a robust 401(k) plan with company matching, and an employee stock purchase program to help you build long-term financial security. Additionally, we provide performance-based incentives and opportunities for professional growth through ongoing training and development. All of this is within a culture that values and rewards excellence, a positive attitude, and integrity, ensuring you thrive personally and professionally.

Basic Qualifications:

• High school diploma.
• Two years’ service department experience in a commercial dealership environment.
• Must possess a current and valid driver license with a driving record that meets the insurability guidelines set forth by the company’s insurance carrier.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

The employee will be required to follow any other instructions and to perform any other duties requested by their leader.

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Administrative

Industries

Retail and Truck Transportation