Service Manager

HomeTeam Pest Defense, Inc. in; Georgetown (TX); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Competitive pay plus bonus

Medical, dental, vision insurance

Company paid life & AD&D

401(k) with company match up to 6%

Employee stock purchase plan

Paid time off & holidays

Tuition reimbursement

Dependent scholarship awards

Advancement opportunities

Friendly work environment

Job summary

HomeTeam is seeking a Service Manager (Maintenance) to lead field technicians, ensure daily revenue, and uphold high service standards in a growing pest management team.

Join a company that offers a strong benefits package, performance bonuses, and clear opportunities for advancement. You will schedule routes, supervise staff, and help deliver a delightful experience to customers.

Qualifications

• Must have 3+ years experience in a management role.
• Experience with sales, marketing, and office administration.
• High school diploma or GED; college degree preferred.

Responsibilities

• Ensure daily assigned revenue is completed.
• Maintain a high level of service quality.
• Standardize service routes to improve route density.
• Schedule and review daily routes with technicians.
• Handle customer complaints; investigate and resolve concerns.
• Oversee training and licensing of service personnel.
• Maintain vehicle and equipment inventories.
• Supervise and motivate service staff.

Skills

Staff supervision

Coaching & development

People management

Sales experience

Education

College degree preferred

Job description

At HomeTeam , we put people first . We make sure at HomeTeam you have the tools, support, and training they need to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam's next all-star player.

At HomeTeam , we put people first . We make sure at HomeTeam you have the tools, support, and training they need to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam's next all-star player.

Service Manager (Maintenance)

At HomeTeam , we put people first . We make sure at HomeTeam you have the tools, support, and training they need to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam's next all-star player.

Responsibilities

As a HomeTeam Service Manager, you can expect to:

• Ensure daily assigned revenue is completed
• Maintain a high level of service quality
• Standardize pest control technician service routes to improve route density
• Schedule and review daily routes with technicians
• Handle customer complaints; investigate and resolve customer service concerns
• Assist technic ians with field service requests and delinquent accounts
• Order and maintain equipment, supplies and materials required for service work
• Create a positive work environment
• Attract and select high caliber employees, while maintaining qualified staff
• Actively manage performance and motivate service staff
• Follow and enforce work procedures, prepare work schedules, and expedite workflow to subordinates
• Maintain appropriate certification/licensing as required by the state or by branch management
• Coordinate training and licensing of new and existing service personnel
• Coordinate and/or provide continuing training as needed
• Maintain truck inventory records and perform periodic inspections
• Delegate duties and examine work for accuracy and neatness
• Maintain record of all commercial vehicle licenses and pest control licenses
• Assist General/Branch Manager in other duties assigned
• Work weekends as necessary to assist the technicians
• Performs all necessary supervisory functions to effectively and efficiently manage the personnel assigned.

There's plenty of perks too!

• Competitive pay $$ plus bonus
• $60K-$65K ANnually
• Comprehensive benefits package including medical, dental, vision
• Company paid life & AD&D insurance
• 401(k) plan with company match up to 6%
• Employee stock purchase plan
• Paid Time off and holidays
• Employee discounts
• Tuition reimbursement
• Dependent scholarship awards
• An opportunity to advance within the company
• Recognition for a job well done
• A friendly work environment
• The opportunity for professional growth and respect that comes from working for an industry leader

Why HomeTeam ?

• HomeTeam is the #1 pest management company to homebuilders
• Currently performs more the 2,000,000 services a year
• The company has exclusive technology with its unique Taexx built-in pest control system during a home's construction
• Pest Management Industry is growing and is a recession resistant line of business
• Women's Leadership Initiative at HomeTeam inspires, empowers, and assists in the professional development of women in the workplace.
• HomeTeam is financially stable and growing as a subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA.

Qualifications

Minimum Requirements:

• Must be 18 years or older with a high school diploma or GED; College degree preferred
• Must have experience with sales, marketing, and office administration
• Experience supervising, coaching, and developing staff
• 3 or more years' experience in a management role

Physical Demands / Working Environment:

• Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:
• Safely use a ladder within the manufacturer's weight capacity
• Lift and carry up to 50 lbs.
• Ability to work in all types of weather conditions

HomeTeam is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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Salary Minimum: 60000Salary Maximum: 65000