Service Manager

RSC Holdings Inc.; El Paso (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Paid Parental Leave

Employee Discount Program

Career Development Opportunities

Paid Sick Leave

Job summary

Join United Rentals as a Service Manager in El Paso, TX, where you'll lead a dynamic maintenance team. The role focuses on improving efficiency and customer satisfaction while fostering a culture of safety.

Responsibilities include training technicians, managing budgets, and ensuring high service standards. Ideal candidates possess strong leadership skills, a background in equipment maintenance, and customer service excellence.

Qualifications

• 5 years' service and maintenance experience required.
• Minimum of 3 years supervisory experience necessary.
• Strong knowledge of maintenance accounting and P&L.

Responsibilities

• Motivate, coach, and train technicians to meet standards.
• Staff location based on skills and workload.
• Oversee parts department activities for optimal service.

Skills

Leadership

Customer service

Equipment maintenance

Motivational skills

P&L management

Education

High School diploma

Bachelor's degree

Trade-school degree

Tools

Excel

Job description

Service Manager page is loaded## Service Managerlocations: El Paso, TX, USAtime type: Full timeposted on: Posted Yesterdayjob requisition id: 96585***Great company. Great people. Great opportunities.***If you'd like the chance to make your mark with the world's largest equipment rental provider, **come build your future with United Rentals!**As a Service Manager, you'll be the leader of a major maintenance enterprise. You'll have the opportunity to hire and motivate an amazing team of Service Technicians. You'll continually improve efficiency and customer satisfaction, by ensuring equipment is properly maintained and repaired. You will work closely with the Branch Manager, and help build a profitable location with your leadership, service and maintenance knowledge, and business management.**What you'll do:*** Motivate, coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processes* Staff location adequately based on skills and workload* Responsible for R&M, P&L and associated costs/budget* Lead, plan, measure and continuous improvement of all service and maintenance performance metrics* Oversee parts department activities, to ensure optimal customer service, technician/shops/OEC productivity and cost control* Evaluate performance and promotability of team members. Identify and provide necessary skills training and regular coaching* Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication* Other duties assigned as needed**Requirements:*** High School diploma required; trade-school degree a plus; bachelor's degree preferred* Valid driver's license with acceptable driving record* Extensive Equipment Fleet Maintenance and leadership experience* 5 years' service and maintenance experience and a minimum of 3 years supervisory experience* Strong motivational and leadership skills* Excellent customer service skills* Strong knowledge of maintenance accounting and P&L* Basic computer skills (Excel)This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.We don't just \"talk the talk!\" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:* Paid Parental Leave* Employee Discount Program* Career Development & Promotional Opportunities* Additional Vacation Buy Up Program (US Only)* Early Wage Access through Payactiv (US Hourly Only)* Paid Sick Leave* An inclusive and welcomingExplore our comprehensive U.S.For Canadian benefits,United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email [e-mail] for assistance.At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service - leadership, discipline, integrity, and teamwork - are the same values that drive our success. With many veterans already part of our team, we're ready to help you transition into a rewarding career.***United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.***