Service Management Lead

GovCIO; Alexandria (VA); Hybrid; USD 165,000 - 214,000; Full time

Job summary

A government IT services company is hiring a Service Management Lead in Alexandria, VA. This hybrid role requires extensive experience in cyber security and service management. The ideal candidate will analyze cyber threats, develop threat profiles, and collaborate with teams to enhance security measures. Competitive salary between $165,000 and $214,000 offered, along with various employee benefits.

Benefits

Employee Assistance Program

Corporate Discounts

Learning & Development platform

Certification Assistance

Referral Bonus Program

Flexible Work Environment

Pet Insurance

Qualifications

• 12+ years of experience in cyber security and service management.
• Clearable for an active Secret clearance.

Responsibilities

• Correlate threat data to assess hacker modus operandi.
• Provide assessments and situational awareness reports.
• Develop cyber threat profiles and assessments.
• Research tools and trends in network security.
• Collaborate on cyber threat remediation strategies.

Skills

Cyber security expertise

Service management experience

Data analysis

Threat assessment

Collaboration skills

Education

Bachelor's degree

Job description

Overview

GovCIO is currently hiring a Service Management Lead for our program with the US Coast Guard. This position will be located in Alexandria, VA and will be a hybrid remote position.

Responsibilities

• Correlates threat data from various sources to establish the identity and modus operandi of hackers active in client networks and posing a potential threat.
• Provides the customer with assessments and reports facilitating situational awareness and understanding of current cyber threats and adversaries.
• Develops cyber threat profiles based on geographic region, country, group, or individual actors.
• Produces cyber threat assessments based on entity threat analysis.
• May provide computer forensic and intrusion support to high technology investigations in the form of computer evidence seizure, computer forensic analysis, data recovery, and network assessments.
• Researches and maintains proficiency in tools, techniques, countermeasures, and trends in computer network vulnerabilities, data hiding and network security and encryption.
• Collaborates with intrusion analysts to identify, report on, and coordinate remediation of cyber threats to the client.
• Provides timely and actionable sanitized intelligence to cyber incident response professionals.
• Leverages technical knowledge of computer systems and networks with cyber threat information to assess the client\'s security posture.
• Conducts intelligence analysis to assess intrusion signatures, tactics, techniques and procedures associated with preparation for and execution of cyber attacks.
• Researches hackers, hacker techniques, vulnerabilities, exploits, and provides detailed briefings and intelligence reports to leadership.

Qualifications

• Bachelor\'s degree with 12+ years of experience (or commensurate experience).
• 12 years of cyber security and service management federal contracting experience.
• Clearance: Must be clearable up to an active Secret clearance.

Preferred Skills and Experience

• US Coast Guard experience highly preferred.

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here’s what you can expect:

• Virtual video interview conducted via video with the hiring manager and/or team. Camera must be on. A valid photo ID must be presented during each interview.
• During the Hiring Process: Enhanced Biometrics ID verification screening and a background check, to include:
• Criminal history (past 7 years)
• Verification of your highest level of education
• Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks & Benefits

At GovCIO, we offer a range of perks and benefits to support personal and professional well-being, including:

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, including certification preparation content
• Training, Education and Certification Assistance
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment
• Available to full-time employees

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Salary

Posted Salary Range: USD $165,000.00 - USD $214,000.00 /Yr. The posted pay range reflects the range expected for this position at the commencement of employment, but base pay offered may vary based on factors including market location, knowledge, skills, education, experience, and internal equity.