Service Maintenance Technician I

The Community Builders Inc.; Durham (NC); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

403(b) retirement plan with company match

12 Paid Holidays

Job summary

The Community Builders Inc. is seeking a Service Maintenance Technician I in Durham, North Carolina. This role is responsible for general maintenance and janitorial tasks to maintain a quality living environment for residents. Responsibilities include supporting repair tasks, responding to service requests, and preparing vacant apartments for move-ins.

Benefits include medical, dental, and vision insurance, as well as a 403(b) retirement plan with company match. The ideal candidate should have a high school diploma and at least one year of relevant experience.

Qualifications

• Ability to read, write, understand and communicate in English.
• Knowledge of Federal Fair Housing Laws & Guidelines.
• Valid Driver's License and reliable transportation.

Responsibilities

• Provide basic support to repair appliances, carpentry, plumbing, and HVAC.
• Respond to all service requests and on-call emergencies professionally.
• Prepare repairs in vacant apartments for new resident move-ins.

Skills

Communication in English

Attention to detail

Customer service

Education

High School diploma or equivalent

Tools

Hand and power tools

Job description

About The Community Builders (TCB)

Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where all people can thrive.

Position Description

Under the direction of the Service Maintenance Manager, the Service Maintenance Technician I is responsible for the completion of general maintenance and janitorial tasks which help to preserve the property and provides a quality living environment for the residents. This role has primary accountability for the overall cleanliness, physical appearance and presentation of the community, while maintaining a positive, productive relationship with the other team members and with residents. The Service Maintenance Technician I will provide basic support to the maintenance team in carpentry, plumbing repairs, and apartment turnover preparation. This position has a requirement of five days a week in office.

Responsibilities

• Provide basic support to repair appliances, carpentry, hardware accessories, masonry, painting, as well as basic electrical, plumbing, and HVAC
• Respond and complete to all service requests and on-call emergencies in a timely and professional manner, as directed by the Community Manager or Service Manager
• Assist in preventive maintenance tasks for building systems, equipment and components.
• Prepare and perform repairs to vacant apartments to be ready for new resident move‑ins
• Maintain grounds and common spaces through cleaning, trash management, landscaping, and snow removal.
• Assist in REAC/HQS inspections and agency audits
• Maintain Maintenance shop and inventory to company standards and work with a safety mindset including wearing appropriate PPE
• Available for weekend work, on-call rotation and emergency service call duties.

Knowledge, Skills and Abilities

• Ability to read, write, understand and communicate in English, bilingual skills a plus!
• Basic skills with computer and hand held devices
• Knowledge of Federal Fair Housing Laws & Guidelines a plus.
• Knowledge of all hand and power tools, cleaning supplies, and Personal Protection Equipment (PPE)
• Valid Driver's License and reliable transportation.
• Strong attention to detail, organizational, time-management and problem solving skills.
• Superior customer service skills including the ability to manage difficult customers and/or situations.

Physical Demands & Work Environment

• Occasionally ascends/descends a ladder to service the lights and ceiling fans.
• Frequently moves equipment weighing up to 50 pounds across sites.
• Constantly works in outdoor weather conditions.

Education & Experience

• High School diploma or equivalent required. 1+ years of maintenance, janitorial, landscape and/or handyman experience preferred.

Benefits

• Medical, dental, and vision insurance
• 12 Paid Holidays & tenure-based PTO accruals
• Employer contributions to Health Savings Accounts
• Company paid Life & Disability Insurance
• 403(b) retirement plan with company match
• Tax-advantage accounts: commuter/parking, medical & dependent care FSA
• Hospital & Critical Illness Insurance
• Confidential, 24/7 Employee Assistance Program

The Community Builders is an equal opportunity employer.