Service Lot Attendant: Guest Experience & Car Flow Pro

Asbury Automotive Group; Thornton (CO); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid holidays & paid time off

Paid training

Health insurance

401k with company match

Job summary

Larry H. Miller Automotive Group is seeking a Service Lot Attendant in Thornton, CO. You will be the initial contact for arriving service customers, greet and assist them, and move vehicles between the drive and shop while maintaining safety and organization.

This role emphasizes customer service, outdoor work, and teamwork within the dealership’s service department. Prioritize CSI and strong guest experiences in a fast-paced environment.

Qualifications

• Must be at least 18 years old.
• Must have a valid driver's license.
• Must be able to pass pre-employment screening (background and drug test).

Responsibilities

• Greet customers in a timely, friendly manner and obtain vehicle information at the customer’s vehicle when possible
• Assist the Service Advisor in helping customers while maintaining organization in the service drive
• Move the customers vehicle following the greeting process as outlined by management in a safe and secure manner
• Retain keys according to departmental safeguard procedures
• Actively promote effective working relationships with associates and departments in the dealership
• Follow dealership specific procedures for active vehicle delivery of the customers vehicle resulting in return visits and admirable (CSI) Customer Satisfaction Index
• Readily assist fellow dealership personnel in completing the work necessary to ensure full functioning of the dealership
• Ability to work outdoors and on your feet for extended periods of time

Skills

Customer service

Relationship building

Safety awareness

Job description

Join a Winning Team at Larry H. Miller Automotive Group

A True CAREER Opportunity! Extensive advancement opportunities!!

Compensation: $18.00 - $22.00 / Hour

LHM CDJR 104th is now a subsidiary of Asbury Automotive a Fortune 500 Automotive retailer with over 170 locations with 31 brands across 15 states!

If you're looking for an opportunity to be appreciated and involved in your career, your search is complete.We have a great history of providing excellent career opportunities for individuals who want to grow within the company.

Follow Larry H. Miller Dealerships onFacebookandLinkedInto learn more about us and current open positions.

Company Benefits:

Pay and Recognition:

• Semi-Monthly Pay
• Paid holidays & paid time off
• Paid training
• Stock Awards (select management and front-line team member’s eligible

Insurance / Retirement:

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Paid Parental Leave
• Health savings
• Flex spending accounts (tax free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match

Learning, Tuition Assistance and Career Development:

• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities Additional advantages:

• Student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Opportunities to join our community service initiatives, which includes paid volunteer hours

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Service Lot Attendant, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused who will help us redefine the car-buying experience. Does this sound like you? Apply now!

The Service Valet/Porter is the initial contact at the dealership for the arriving service customer. The Service Valet is tasked with meeting and greeting customers when they arrive for service, and checking them in for their appointment. It is the Service Lot Attendant's responsibility to move customer’s vehicles from the service drive to the shop.

• Greet customers in a timely, friendly manner and obtain vehicle information at the customer’s vehicle when possible
• Assist the Service Advisor in helping customers while maintaining organization in the service drive
• Move the customers vehicle following the greeting process as outlined by management in a safe and secure manner
• Retain keys according to departmental safeguard procedures
• Actively promote effective working relationships with associates and departments in the dealership
• Follow dealership specific procedures for active vehicle delivery of the customers vehicleresulting in return visits and admirable (CSI) Customer Satisfaction Index
• Readily assist fellow dealership personnel in completing the work necessary to ensure full functioning of the dealership
• Ability to work outdoors and on your feet for extended periods of time
• Ability to operate manual transmission is highly preferred
• Must be a minimum of eighteen years of age
• Must have a valid driver's license
• Must be able to pass pre-employment screening (background and drug test)

Applications will be accepted and evaluated until a candidate is selected.

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