Service Learning Events & Promotions Coordinator
Florida Gulf Coast University
Job Summary
The Service-Learning Events & Promotions Coordinator supportsand coordinates the planning, implementation, and evaluation ofService Learning & Civic Engagement (SLCE) programs, events,and initiatives. This role works collaboratively with the SLCEteam, campus partners, community organizations, and otherstakeholders to coordinate event logistics, communications,outreach, volunteers, resources, and administrative processes insupport of departmental goals. Provides ongoing operational andprogrammatic support, including budget and purchasing coordination,records management, community partner engagement, and post-eventassessment, while ensuring activities are effectively organized andaligned with university policies and priorities.
FGCU is building a culture of curiosity, commitment andcollaboration. We value employees who successfully work with othersand drive positive change through critical thinking and decisiveaction. If you thrive in an environment of innovation,accountability and mutual respect, you will find a good homehere.
Job Description
Typical duties may include but are not limited to:
- Coordinates the planning and implementation of SLCE events andinitiatives, including logistics, volunteers, outreach,communications, community partner engagement, and relatedadministrative needs, in collaboration with the SLCE team andcampus and community partners.
- Coordinates marketing and design efforts for team members andtheir respective initiatives, programs, and goals, workingcollaboratively with university marketing and office team membersto plan, develop, design, execute, revise, and update marketingmaterials and promotional and outreach efforts to supportattendance and engagement goals.
- Partners with SLCE team members to understand the goals,objectives, and vision of their respective events, initiatives, andprograms and translates those needs into effective event,marketing, and design support aligned with department goals.
- Plans and assists with all events, workshops, meetings, andtrainings, including but not limited to the recruitment of eventvolunteers, promotion of events, space reservations, and otherevent logistics.
- Assists with the management of office budget and serves as a point of contact for office purchasing.
- Serves as a point of contact for and assists community partnersconnecting with FGCU specifically for the purpose of attending,supporting, and/or engaging with SLCE through events.
- Coordinates outreach and promotional activities for SLCE eventsand initiatives, utilizing print and digital communications toengage students, faculty, staff, and community partners and supportevent participation and departmental goals.
- Collects and reviews post-event information and feedback andprovides data and recommendations related to event outcomes,participation, and stated objectives to support future planning andprogram improvement.
- Coordinates the collection, organization, and archival ofphotos, marketing materials, planning documents, and budget recordsfrom each event. Maintains these materials in Google Drive,OneDrive, and other secure cloud-based systems to ensure they areorganized and accessible for future reference.
- Assists with the service-learning email inbox, office phonecalls, voicemails, and student walk-ins.
- Assists with tabling promotion opportunities acrosscampus.
- Provides support for additional departmental activities andinitiatives, assisting the SLCE team with operational andprogrammatic needs as priorities arise and contributing to thesuccessful implementation of office goals.
- Monitors compliance with college and departmental policies andprocedures.
- May occasionally attend community events and other localnetworking events as needed to assist with recruiting additionalcommunity partners.
- May hire, train, evaluate and supervise OPS staff, volunteers,and student assistants.
- May assist with community partner database management andmanagement of student service-learning forms in Eagle ServiceNetwork.
Other Duties:
- Performs other job-related duties as assigned.
Additional Job Description
Required Qualifications:
- This position requires either eight years of directly relatedfull-time experience or, as an alternative, a Bachelor's degreefrom an accredited institution in an appropriate area ofspecialization and four years of full-time experience directlyrelated to the job functions.
- Any appropriate combination of relevant education, experience,and/or certifications may be considered.
Knowledge, Skills, and Abilities:
- Proven ability to think strategically and approach challengeswith creativity
- Demonstrated track record of reliability, meeting goals, andholding oneself accountable
- Strong interpersonal skills and experience working effectivelyacross teams
- Knowledge of policies, procedures, and regulations pertainingto the position.
- Skill in organizing resources and establishing priorities.
- Skill in using logic and reasoning to identify the strengthsand weaknesses of alternative solutions, conclusions, or approachsto problems.
- Strong interpersonal skills and ability to deal effectively ina team environment.
- Advanced verbal and written communication skills.
- Ability to understand, interpret, apply, and explain policiesand procedures.
- Ability to manage and coordinate assignments to meetdeadlines.
- Ability to work independently to complete assignments.
- Ability to provide professional customer service.
Institutional Values & Behavioral Expectation
In this role, the successful candidate will be expected to:
- Seek out new approaches to improve outcomes; remain open forfeedback and new ideas.
- Lead with integrity; consistently produce high-quality work;persevere to overcome obstacles to meet deadlines and achievedeliverables.
- Share information and insights thoughtfully; build partnershipsacross departments; communicate respectfully; support colleagues toachieve common goals.
Pay Grade 15
FGCU is a State University System of Florida member and an EqualOpportunity and Equal Access employer. All qualified applicantswill receive consideration for employment without regard to race,color, religion, sex, age, national origin, disability, orprotected veteran status.