Service Leader: Elevate Guest Experience & Food Quality

Chipotle Mexican Grill

Newton (NJ)

On-site

USD 26,000 - 29,000

Full time

5 days ago
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Benefits offered by this job

Tuition assistance
Free food
Medical, dental, and vision insurance
Digital Tips
Paid time off
Holiday closures
Competitive compensation
Advancement opportunities

Job summary

Chipotle Mexican Grill is seeking a Service Leader to uphold guest satisfaction by ensuring safe, quality food and a well-trained crew. You will keep the line organized, mentor staff, and respond to customer incidents while maintaining stacks of supplies and equipment in good condition.

The role emphasizes hands-on supervision, shift coordination, and ongoing development of team members, with a focus on delivering a positive dining experience for guests.

Qualifications

  • High school diploma or equivalent.
  • Knowledge of cash handling policies and procedures.
  • Understanding of Food Safety and health department matters.
  • Familiarity with office paperwork and processes.

Responsibilities

  • Maintain a clean, organized dining line and safe food handling.
  • Ensure high quality food is served and customer issues are resolved.
  • Support food safety through hand washing, glove changes and temperature monitoring.
  • Monitor crew breaks and shift changes; assist with scheduling.
  • Develop and cross-train front-of-house crew; assist with performance reviews.

Skills

Cash handling policies
Food safety
Office paperwork
Restaurant experience

Education

High School Diploma

Job description

Chipotle Mexican Grill is seeking a Service Leader to uphold guest satisfaction by ensuring safe, quality food and a well-trained crew. You will keep the line organized, mentor staff, and respond to customer incidents while maintaining stacks of supplies and equipment in good condition.

The role emphasizes hands-on supervision, shift coordination, and ongoing development of team members, with a focus on delivering a positive dining experience for guests.

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