Service Lead

Compass Group USA; Columbus (OH); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Instapay (early wage access)

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Compass Group USA's Levy at OSU Woody Hayes Athletic Center is seeking a Service Lead to coordinate front-line dining operations, take and deliver orders, and create an enjoyable guest experience.

You will train and acclimate new associates to both company and client culture, maintain menu knowledge, address complaints promptly, and assist in selecting and orienting staff to ensure smooth service throughout the shift.

Responsibilities

• Serves as the point person through which all work related requests are communicated to unit management.
• Trains and acclimates new associates to the company culture, the client's culture and the operations.
• Demonstrates a complete understanding of all menu items and ingredients.
• Promptly addresses and corrects any complaints or issues.
• Assists in the selection and orientation of employees and oversees training of staff in areas of responsibility.

Job description

Position Title: Service Lead @ OSU - Woody Hayes Athletic Center

Pay Range: $17.00to$19.00

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

Takes and delivers food/drink orders while creating an overall enjoyable dining experience and promoting a clean and safe environment for guests.

Essential Duties and Responsibilities

• Serves as the point person through which all work related requests are communicated to unit management.
• Trains and acclimates new associates to the company culture, the client's culture and the operations.
• Demonstrates a complete understanding of all menu items and ingredients.
• Promptly addresses and corrects any complaints or issues.
• Assists in the selection and orientation of employees and oversees training of staff in areas of responsibility.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program