Service Greeter

Casey Toyota; Newport News (VA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

FSA/HSA/LPFSA

Prescription drug coverage

HealthJoy app

Employee Assistance Program

401(k) with company contribution

Short- and Long-Term Disability

ID Protection & Legal Resources

Vacation & Holiday pay

Employee referral bonus programs

Parts & service discounts

Gym memberships discounts

Job summary

Casey Auto Group in Newport News, VA, is hiring a Full-Time Service Greeter/Service Lot Attendant to join our fast-paced service drive. You will be the friendly first contact for customers, escort them to their Service Advisor, and support the Service team with daily tasks.

The role requires physical activity, 40+ hours weekly, and includes vehicle prep, parking, and keeping the lot clean. We offer comprehensive benefits and opportunities to grow within the dealership.

Qualifications

• Must be at least 18 years old.
• Valid driver’s license with excellent driving record.
• Strong customer service and ability to move/stand for long periods.

Responsibilities

• Greet customers and escort them to their Service Advisor.
• Assist Service Advisors with various tasks.
• Dress vehicles for service (steering wheel, seat, and floor covers).
• Perform initial vehicle checks (test batteries, check fluids).
• Attach key tags to vehicles.
• Move and park customer vehicles safely.
• Prepare customer vehicles for delivery (check tire pressure, fluids; wash, vacuum, sanitize).
• Maintain cleanliness and appearance of the service lane and surrounding areas.

Skills

Customer service

Multi-tasking

Mobility

Job description

Casey Auto Group is seeking a Full-Time Service Greeter/Service Lot Attendant to join our team!

If you are looking for a career in a fast-paced environment that will utilize your strong multi-tasking and customer service skills and provide a path to advancement, consider the Casey Auto Group!

What You'll Be Doing:

This dynamic role is primarily based in our busy service drive, where you'll be the friendly first point of contact for our customers. Your responsibilities will include:

Customer Service & Vehicle Prep:

• Greeting every customer with an upbeat attitude and escorting them to their assigned Service Advisor.
• Assisting Service Advisors with various tasks.
• Dressing vehicles for service (applying steering wheel, seat, and floor covers).
• Performing initial vehicle checks, including testing batteries and topping off fluid levels.
• Attaching key tags to vehicles.
• Moving and parking customer vehicles safely and efficiently.

Vehicle Delivery & Lot Maintenance:

• Preparing customer vehicles for delivery - checking tire pressure and fluids under the hood, and ensuring vehicles are washed, vacuumed, and sanitized.
• Maintaining the cleanliness, organization, and appealing appearance of the service lane, surrounding areas, and immediate parking lots.

Work Environment & Requirements:

Be prepared for a role that keeps you moving!

• This position requires extensive walking, kneeling, and bending in a variety of temperatures and weather conditions.
• Full-Time Schedule: You must be able to work 40+ hours per week.
• Pay range: $15-$18 per hour, depending on experience.
• Hours: Shifts will be scheduled between 7:00 AM - 6:00 PM, Monday through Saturday, and may include some holidays.

Minimum Requirements

• Must be at least 18 years of age.
• Must have a valid driver's license and an excellent driving record.

What we offer:

• Comprehensive Benefits:
  • Medical, Dental, and Vision Insurance
  • FSA/HSA/LPFSA
  • Prescription drug coverage
  • HealthJoy App- company paid healthcare navigation tool
  • Employee Assistance Program
  • 401(k) with company contribution upon eligibility
  • Short- and Long-Term Disability
  • Legal Resources coverage & ID Protection
• Work-Life Balance:
  • Vacation & Holiday pay
• Employee Perks:
  • Employee referral bonus programs
  • Employee parts & service discounts
  • Discounted gym memberships to OneLife & YMCA

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.