Service Engineering Technician

Aurora Innovation; Pittsburgh (Allegheny County); Hybrid; USD 49,249 - 71,290; Full time

Benefits offered by this job

Hybrid work model

Equity compensation

Annual bonus

Benefits

Job summary

Aurora Innovation is seeking a Service Engineering Technician to develop and validate repair strategies across our hardware teams, troubleshooting Aurora Driver components. You will collaborate with Vehicle Operations, Software, and Hardware to drive diagnostics and vehicle upgrades.

The role requires 3–6 years OEM tech experience, 1–3 years AV/EV exposure, strong diagnostics, and JIRA proficiency. A hands-on, collaborative mindset and rigorous documentation are essential.

Qualifications

• OEM technician with 3–6 years experience.
• 1–3 years AV and/or EV experience.
• Strong diagnostics chops.
• Clear verbal and written communication across teams (no jerks).
• Experience with JIRA for issue tracking.

Responsibilities

• Work with Vehicle Operations, Software, and Hardware on diagnostics, test plans, and vehicle upgrades.
• Perform maintenance on complex mechanical and electrical components.
• Document and communicate findings through internal processes
• Take ownership and escalate data when appropriate
• Perform quality service and repair, work cross-functionally, and bring a can-do team spirit.
• Maintain a clean and professional workspace.
• Capable of balancing and prioritizing multiple tasks.
• Mechanical aptitude: assemble or build parts or jigs for prototypes; basic fabrication.
• Testing procedures: build and setup test rigs for mechanical/electrical tests across teams.
• Provide feedback and improve workshop standards and processes.

Skills

OEM technician experience

AV/EV experience

Diagnostics

JIRA

Cross-team communication

Workshop etiquette

Job description

Who we are

Aurora’s mission is to deliver the benefits of self-driving technology safely, quickly, and broadly.

The Aurora Driver will create a new era in mobility and logistics, one that will bring a safer, more efficient, and more accessible future to everyone.

At Aurora, you will tackle massively complex problems alongside other passionate, intelligent individuals, growing as an expert while expanding your knowledge. For the latest news from Aurora, visitaurora.techor follow us on LinkedIn.

What we are looking for

Aurora hires talented people with diverse backgrounds who are ready to help build a transportation ecosystem that will make our roads safer, get crucial goods where they need to go, and make mobility more efficient and accessible for all. We’re searching for a Service Engineering Technician to join our team. This role will be focused on developing and validating a variety of complex repair strategies, and collaborating cross-functionally throughout our hardware organization, including our Systems, Reliability, Vehicle Integration and Fleet Operations teams to troubleshoot and upgrade Aurora Driver components. This position requires great attention to detail, excellent cross-team communication, documentation, and a solid diagnostic foundation. Must be comfortable solving difficult challenges, ready to roll up the sleeves to expedite repairs, and have a constant eye for quality. Must have experience using OEM diagnostic tools, methodologies, and a logical troubleshooting approach.

In this role, you will

• Work closely with Vehicle Operations, Software, and Hardware performing diagnostics, test-plans, and vehicle upgrades.
• Perform maintenance on complex mechanical and electrical components.
• Document and communicate findings through internal processes
• Take ownership and elevate data or findings when appropriate
• Perform quality service and repair, work cross-functionally, and bring a can-do team spirit.
• Maintain a clean and professional workspace.
• Capable of balancing and prioritizing multiple tasks.
• Mechanical aptitude: Assemble or build parts or jigs for prototypes, proficiency with mechanical fabrication (drill press, saws, hand tools, etc.).
• Testing procedures: Build and setup test rigs for mechanical and/or electrical tests across multiple teams (Hardware, Systems, Devs...etc.).
• Provides feedback, creates and implements processes and suggestions to new and/or improved workshop standards, protocols, and processes.

Required Qualifications

• At least 3- 6 years OEM Technician Experience
• At least 1-3 years AV and or Electric Vehicle experience
• Solid diagnostics chops
• Demonstrate knowledge of basic workshop etiquette, provide verbal and writing communication across all teams (No jerks)
• Prior experience with JIRA

Desirable Qualifications

• Direct manufacturing and prototyping experience a bonus
• Prior experience working with autonomous vehicles
• Experience with CAN bus issues

The base hourly wage range for this position is $35.75 - $51.75 per hour. Aurora’s pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits.

Working at Aurora

At Aurora, we bring together extraordinarily talented and experienced people united by the strength of our values. We operate with integrity, set outrageous goals, and build a culture where we win together — all without any jerks.

We believe in-person work increases collaboration, empathy and our ability to lead effectively. As a result, we operate in a hybrid work environment where Aurorans are in office at least 3 days per week.

Our Careers page provides insight into what it is like to work at Aurora, and you can find all the latest updates in our Newsroom.

Our commitment to safety

At the core of everything we do is our commitment to safety. Building best-in-class self-driving technology will take time, and we believe that each employee at Aurora has a role in contributing to safety, every step of the way. Aurora expects commitment to our safety policies from every employee, and seeks candidates who take an active responsibility, can contribute to building an atmosphere of trust, and invest in the organization’s long-term success by prioritizing working safely, no matter what.

Our commitment to inclusion

Aurora considers candidates without regard to their race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, pregnancy status, parent or caregiver status, ancestry, political affiliation, veteran and/or military status, physical or mental disability, or any other status protected by federal or state law. Aurora considers qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [e-mail].

For California applicants, information collected and processed as part of your application and any job applications you choose to submit is subject to Aurora’s California Employment Privacy Policy.