Service Engineer

Reliance One, Inc.; Reynoldsburg (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

Insurance options

FSAs/HSAs

Life & disability coverage

401(k) plan

Paid time off

Bonus opportunities

PPE reimbursement

Job summary

Reliance One, Inc. is seeking a Service Engineer in Reynoldsburg, Ohio to install, troubleshoot, repair, and maintain automated equipment and material-handling systems. You will work with electrical, electronic, and mechanical systems and support projects from installation through customer acceptance.

The role requires hands-on PLC programming, machinery installation experience, and strong problem-solving and communication skills to coordinate with on-site teams, subcontractors, and customers.

Qualifications

• Bachelor’s degree in electrical, mechanical, automation engineering, or a related technical field—or equivalent education and experience.
• Zero to three years of experience in material-handling or conveyor engineering within the automotive industry is desirable.
• Zero to three years of experience in a construction or manufacturing environment is preferred.
• Machinery installation experience is preferred.
• Hands-on PLC programming experience in a field construction environment is highly desirable.
• Experience debugging equipment during commissioning or modifications.
• Ability to select and manage subcontractors, schedules, and budgets.
• Strong troubleshooting, analytical, and problem-solving skills.
• Ability to gather customer requirements and translate them into functional technical specifications.
• Excellent communication skills and the ability to work effectively with customers, engineers, skilled trades, and project teams.
• Ability to adapt proactively to changing project needs and priorities.
• Proficiency with Microsoft Excel, Word, PowerPoint, Project, and general computer applications.
• At least two years of experience using AutoCAD, Inventor, or another 3D modeling program.

Responsibilities

• Install, troubleshoot, maintain, and repair electrical, electronic, and mechanical equipment.
• Identify and analyze equipment failures and complete the necessary repairs.
• Order and replace parts as needed while maintaining accurate consignment inventory records.
• Observe equipment during operation, listen for potential issues, execute test cycles, and use precision measuring and testing instruments.
• Perform preventive maintenance according to site-specific procedures and operation and maintenance manuals.
• Complete assigned site projects.
• Interpret engineering drawings and assist installation crews throughout the installation and commissioning process.
• Understand project schedules and coordinate site activities needed for the successful implementation of material-handling systems.
• Perform structural design and analysis, including related calculations.
• Communicate with on-site project teams and engineering groups to identify and resolve technical issues.
• Troubleshoot and resolve minor site issues as they arise.
• Support equipment commissioning and modifications to existing systems.
• Help identify customer needs and recommend appropriate products, systems, or services.
• Supervise associates, subcontractors, and skilled trades when required.
• Manage project schedules and budgets as assigned.
• Maintain a strong focus on customer service, safety, quality, and timely problem resolution.

Skills

PLC programming

Troubleshooting

Project coordination

Technical communication

Education

Bachelor’s degree in electrical/mechanical/automation engineering

Tools

AutoCAD

Inventor

Job description

Position Overview

Reliance One is hiring a Service Engineer for a leading designer, manufacturer, installer, and service provider of automotive automation and material-handling systems.

Location: Reynoldsburg, Ohio

Position Type: Direct Hire

Salary: $55,000–$75,000 annually

The Service Engineer will install, troubleshoot, repair, and maintain automated equipment and material-handling systems. This position works with electrical, electronic, and mechanical systems and supports projects from installation through final customer acceptance.

Responsibilities

• Install, troubleshoot, maintain, and repair electrical, electronic, and mechanical equipment.
• Identify and analyze equipment failures and complete the necessary repairs.
• Order and replace parts as needed while maintaining accurate consignment inventory records.
• Observe equipment during operation, listen for potential issues, execute test cycles, and use precision measuring and testing instruments.
• Perform preventive maintenance according to site-specific procedures and operation and maintenance manuals.
• Complete assigned site projects.
• Interpret engineering drawings and assist installation crews throughout the installation and commissioning process.
• Understand project schedules and coordinate site activities needed for the successful implementation of material-handling systems.
• Perform structural design and analysis, including related calculations.
• Communicate with on-site project teams and engineering groups to identify and resolve technical issues.
• Troubleshoot and resolve minor site issues as they arise.
• Support equipment commissioning and modifications to existing systems.
• Help identify customer needs and recommend appropriate products, systems, or services.
• Supervise associates, subcontractors, and skilled trades when required.
• Manage project schedules and budgets as assigned.
• Maintain a strong focus on customer service, safety, quality, and timely problem resolution.

Qualifications

• Bachelor’s degree in electrical, mechanical, automation engineering, or a related technical field—or equivalent education and experience.
• Zero to three years of experience in material-handling or conveyor engineering within the automotive industry is desirable.
• Zero to three years of experience in a construction or manufacturing environment is preferred.
• Machinery installation experience is preferred.
• Hands-on PLC programming experience in a field construction environment is highly desirable.
• Experience debugging equipment during commissioning or modifications.
• Ability to select and manage subcontractors, schedules, and budgets.
• Strong troubleshooting, analytical, and problem-solving skills.
• Ability to gather customer requirements and translate them into functional technical specifications.
• Excellent communication skills and the ability to work effectively with customers, engineers, skilled trades, and project teams.
• Ability to adapt proactively to changing project needs and priorities.
• Proficiency with Microsoft Excel, Word, PowerPoint, Project, and general computer applications.
• At least two years of experience using AutoCAD, Inventor, or another 3D modeling program.

Physical And Scheduling Requirements

• Ability to work weekends, nights, overtime, and holidays as needed.
• Ability to travel to job sites throughout the United States, Canada, and Mexico.
• Ability to navigate industrial conveyor systems, including climbing ladders, scaffolding, and equipment access areas.
• Ability to stand and walk for extended periods.
• Ability to lift between 25 and 50 pounds.

Benefits

• Medical, dental, and vision coverage available on Day 1.
• Optional critical illness and accident insurance.
• Flexible Spending Account and Health Savings Account options.
• Company-provided life and disability insurance.
• Fidelity 401(k) plan.
• Seven paid sick days, prorated based on start date.
• Thirteen paid vacation days, prorated based on start date.
• Eleven paid holidays.
• Annual performance bonus opportunities.
• Personal protective equipment reimbursement.

Equal Employment Opportunity Statement

Reliance One, Inc. is an Equal Opportunity Employer committed to providing equal employment opportunities to all qualified individuals.

Employment decisions are made without regard to race, color, religion, creed, sex—including pregnancy, childbirth, and related medical conditions—sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, genetic information, marital status, military or protected veteran status, citizenship status, or any other characteristic protected by applicable federal, state, or local law.