Service Engineer

Sumitomo Electric Carbide; Indianapolis (IN); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Service Engineer to join their dynamic team in Indianapolis. This role involves confirming tooling specifications, maintaining customer communications, and performing essential administrative duties. The company is a leader in the cutting tools industry, known for its commitment to quality and innovation. With a focus on employee growth and a supportive work environment, this position offers an exciting opportunity for those looking to advance their careers in engineering. If you have a passion for technology and customer service, this role could be your next big step!

Qualifications

• 2-4 years of experience in a CNC environment.
• Proficient in Microsoft Office applications.

Responsibilities

• Consult with customers to plan tooling requirements and diagnose tool malfunctions.
• Maintain regular contact with customers and provide test data.
• Submit reports and manage sample and expense accounts.

Skills

CNC machining

Organizational skills

Communication skills

Resource management

Microsoft Outlook

Microsoft Word

Microsoft Excel

Education

Associate's degree

Job description

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Description

Position at Sumitomo Electric Carbide, Inc.

Sumitomo Electric Carbide, Inc., a world leader in the production and distribution of tools for metal cutting industries, currently has an opening for a Service Engineer in Indianapolis, IN.

Company Overview

One of the largest carbide manufacturers in the world, Sumitomo has been operating in the United States since 1979 with multiple US-based tooling manufacturing facilities. A technology-first mentality has driven Sumitomo to be a leader in product development, quality, and customer satisfaction. The Sumitomo Electric Group employs over 250,000 people globally across 40 countries, with more than 3,500 in the Hard Metals division. We develop, manufacture, and market the finest cutting tools in the industry. We strive for excellence and seek the best talent. As a rapidly growing company with expanding opportunities, Sumitomo is a great career choice. To learn more, visit www.sumicarbide.com.

Job Responsibilities

• Confirms Tooling Specifications: Consult with customers, Sales Engineers, and Supervisors to plan tooling requirements, provide recommendations, study blueprints, and diagnose tool malfunctions to suggest adjustments.
• Communicates with Customers: Maintain regular contact, respond to inquiries promptly, and provide test data, observations, and corrective measures to improve tool performance.
• Performs Administrative Duties: Submit reports, manage sample and expense accounts, and perform other duties as directed by management.

Skills and Experience

• Associate’s degree from a two-year college, vocational or technical school, with 2-4 years of experience or equivalent training.
• Experience working in a CNC environment and competency in CNC machining.
• Experience in the cutting tools industry or similar.
• Proficiency in computer applications such as Microsoft Outlook, Word, and Excel.
• Strong organizational, communication, and resource management skills.

Sumitomo offers excellent benefits and a competitive salary. Qualified candidates are encouraged to send their resume and cover letter detailing their strengths and accomplishments.

About Sumitomo Electric Carbide, Inc.

As one of the largest carbide manufacturers globally, SCI has operated in the US since 1979 with multiple manufacturing facilities. We prioritize technology, quality, and customer satisfaction. The Sumitomo Electric Group employs over 250,000 people worldwide across 40 countries, with a focus on developing and marketing top-tier cutting tools. We are committed to excellence and employee growth, making us a great career destination. More info at www.sumicarbide.com.

About Sumitomo Electric Group

Founded in 1897, Sumitomo Electric Industries has pioneered new technologies through innovative R&D. With over 320 subsidiaries worldwide, we produce a wide range of products across five business fields: Automotive, Information & Communications, Electronics, Environment & Energy, and Industrial Materials. Learn more at www.sumitomo.com.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Engineering and Information Technology
• Industries: Industrial Machinery Manufacturing

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