Service Drive Porter

Terrehautedeals; Terre Haute (IN); Presencial; USD 17.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, Dental & Vision Insurance

401(k) Retirement Savings Plan with 3%

Flexible Spending Accounts / Health

Life and AD&D Insurance

Disability Insurance

Paid Time Off

Employee Assistance Program

Descripción de la vacante

Terrehautedeals is seeking an attentive Automotive Lot Attendant to safely transport customers and manage vehicle check-in, stock numbers, keys, and tagging. You’ll wash, wax, and prep vehicles, coordinate with DETAIL team, and help maintain inventory for sale and service vehicles.

The role emphasizes strong customer service, safe driving, and reliable operation within a dealership environment on-site in Terre Haute, IN.

Formación

• High school diploma or equivalent is minimally required.
• Prior automotive industry experience is preferred.
• Experience safely operating motor vehicles is preferred.
• Demonstrate strong customer service skills.

Responsabilidades

• Operate motor vehicles to transport service customers to their destinations.
• Check in new vehicles, assign stock numbers, and ensure keys and tags are correct.
• Wash and wax vehicles and coordinate with Detail team for prep.
• Maintain vehicle inventory and support service staff as needed.
• Promote quality and world-class customer service.

Conocimientos

Customer service

Safe driving practices

Time management

Strong communication

Confidentiality

Valid driver’s license

Educación

High school diploma or equivalent

Descripción del empleo

Description

PURPOSE OF JOB:

This individual contributor position is responsible for ensuring strong customer service by safely operating motor vehicles, including driving customers to their destinations. Also responsible for operating motor vehicles on the lot, checking in new vehicles, assigning stock numbers, ensuring proper keys and tags, and washing and waxing vehicles.

JOB DUTIES:

Service Drive Operational Duties:

• Operates motor vehicles to safely and efficiently transport service/repair customers to off-site locations, such as their homes or places of employment.
• Physically checks new vehicles into the retail facility, noting and reporting any damage from transit.
• Assigns stock numbers to each new vehicle, puts the number in the vehicle window, and ensures that the proper keys are in the vehicle and tagged.
• Parks vehicles in inventory, in stock for new vehicles, or in the service area for vehicles being serviced.
• Checks retailer trades for possible damage.
• Washes and waxes new vehicles and dresses the tires.
• Washes serviced vehicles and moves them to the designated service parking area.
• Frequently checks status of new and pre-owned vehicles to ensure proper detailing prior to sale, such as working with the Detail team members to detail, fill up gas tanks, wash and wax, etc. in preparation for sale.
• Provides back-up support to Detail team members as may be needed.

General

• Ensure prompt and regular attendance.
• Perform other appropriate duties as may be assigned by Management.
• Travel as business needs may require.

Quality & Continuous Improvement

• Personally commit to quality in all aspects of work.
• Provide “World Class Customer Service” for internal and external customers.
• Participate in and promote the established Quality Improvement Process (QIP) for continuous improvement.
• Participate in teams to research, measure, and correct problems and to strive for process improvement.
• Communicate and exemplify the Company’s Mission Statement, Vision Statement, Values, and Philosophy.

Full-Time Employee Benefit Options Include:

• Health, Dental, & Vision Insurance
• 401(k) Retirement Savings Plan with Company Match, including Roth option
• Flexible Spending Accounts and/or Health Savings Accounts, including potential for company contributions based on annual health risk assessments
• Life and Accidental Death & Dismemberment Insurance
• Short- and Long-Term Disability Insurance
• Supplemental Voluntary Insurance Policies with options for Critical Illness, Hospital Indemnity, and Accidents
• Paid Time Off for Vacation, Sick, and Holidays
• Employee Assistance Program

This does not necessarily list all responsibilities, duties, requirements, or efforts associated with the job. While this list is intended to be an accurate reflection of the job, the company reserves the right to review and modify as circumstances or business needs require.

Requirements

Education:

• High school diploma/equivalent is minimally required.

Experience:

• Prior automotive industry experience is preferred.
• Experience safely operating motor vehicles is preferred.

Other Knowledge, Skills, Abilities & Competencies:

• Demonstrate strong customer service skills.
• Demonstrate safe driving practices in accordance with legal and departmental requirements.
• Ability to operate both manual and automatic transmission vehicles.
• Ability to estimate time of service or repair jobs for purposes of efficient scheduling.
• Time management skills to meet customer needs and prioritize accordingly.
• Strong communications skills with customers, coworkers, management, vendors, and others in the course of our business.
• Maintain confidentiality of business information.
• Must possess and continuously maintain a valid driver’s license with an acceptable driving record.