Service Delivery Center, Workflow Platform Backend Engineer - Senior

Ernst & Young Advisory Services Sdn Bhd; Alpharetta (GA); On-site; USD 67,000 - 137,000; Full time

Job summary

EY's Service Delivery Center in Alpharetta is seeking a Senior Workflow Platform Engineer to design, build and scale enterprise workflow, orchestration and AI-powered automation platforms. You will contribute to reusable services, API-driven integrations, and cloud-native platform services across the enterprise.

Applicants should have deep expertise in at least one workflow, BPM, or low-code platform and be ready to work with a broad ecosystem of technologies supporting enterprise automation

Qualifications

• Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology or related discipline.
• 7+ years of software engineering experience.
• 3+ years of workflow, orchestration, BPM, low-code or automation platform experience.

Responsibilities

• Design and implement enterprise-scale workflow and orchestration services.
• Develop reusable workflow components, connector frameworks, accelerators, SDKs and platform services.
• Build workflow lifecycle management capabilities including deployment, versioning, monitoring, auditing and governance.
• Support BPMN-based process automation, case management, business rules and event-driven workflows.
• Contribute to multi-tenant, highly scalable workflow platform architectures.

Skills

Java/Spring Boot

Python

Node.js

Go

Education

Bachelor's or Master's Degree in Computer Science or related field

Tools

OpenShift

Docker

Terraform

ArgoCD

Jenkins/CI/CD

Job description

Service Delivery Center, Workflow Platform Backend Engineer - Senior

Other locations: Anywhere in Region

Date: Sep 11, 2026

Requisition ID: 1743299

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

We are seeking a highly skilled Senior Workflow Platform Engineer to help design, build and scale enterprise workflow, orchestration and intelligent automation platforms. The successful candidate will contribute to reusable workflow services, API-driven integrations, event-driven architectures, AI-powered automation capabilities and cloud-native platform services.

This role is ideal for engineers who possess deep expertise in at least one workflow, BPM, orchestration or low-code platform and are excited to work across a broader ecosystem of technologies supporting enterprise-wide automation initiatives.

Key Responsibilities

Workflow & Platform Engineering

• Design and implement enterprise-scale workflow and orchestration services.
• Develop reusable workflow components, connector frameworks, accelerators, SDKs and platform services.
• Build workflow lifecycle management capabilities including deployment, versioning, monitoring, auditing and governance.
• Support BPMN-based process automation, case management, business rules and event-driven workflows.
• Contribute to multi-tenant, highly scalable workflow platform architectures.

Integration & Automation

• Design integrations with enterprise applications, APIs, messaging systems, cloud services and external platforms.
• Implement API-first and event-driven integration patterns.
• Enable intelligent automation capabilities using AI services, document processing solutions and automation platforms.
• Develop reusable connectors and integration patterns that can be leveraged across multiple business solutions.
• Build cloud-native microservices and distributed systems.
• Contribute to DevOps, CI/CD, Infrastructure-as-Code, observability and platform reliability practices.
• Participate in architecture reviews, code reviews and technical mentoring activities.
• Ensure solutions meet enterprise standards for security, scalability, compliance and operational excellence.

Required Qualifications

• Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology or related discipline.
• 7+ years of software engineering experience.
• 3+ years of workflow, orchestration, BPM, low-code or automation platform experience.

Workflow & Automation Platform Experience

Candidates should possess hands-on experience with at least one platform from either of the two categories listed below.

Low-Code Platforms

• Pega Infinity, Appian, Microsoft Power Platform, ServiceNow Workflow Automation or IBM Business Automation Workflow.

Business Process & Workflow Knowledge

• BPMN 2.0 and DMN concepts.
• Case Management and Human Task Management.
• Workflow Orchestration and Business Rules Management.
• Process Governance and Workflow Versioning.
• Event Correlation, Long-Running Transactions and Compensation Patterns.

Software Engineering Skills

Programming Languages - experience with at least one

• Java, preferably Spring Boot.
• Python.
• Node.js.
• Go.

Integration Technologies

• REST APIs.
• GraphQL.
• gRPC.
• OpenAPI.

Messaging & Event Streaming - experience with at least one

• Confluent Platform.
• IBM MQ.

Cloud, DevOps & Infrastructure

Experience with at least one cloud-native platform or container ecosystem:

• OpenShift.
• Docker.
• Terraform.
• ArgoCD.
• Jenkins, GitHub Actions or GitLab CI/CD.

Data Technologies

Experience with at least one of the following:

• Oracle.
• SQL Server.
• Elasticsearch/OpenSearch.
• Redis.
• LangChain, LangGraph, CrewAI or Semantic Kernel.
• UiPath or Automation Anywhere.
• ABBYY, Intelligent Document Processing or OCR solutions.

Preferred Industry Experience

• Banking, Financial Services or Capital Markets.
• Insurance or Healthcare.
• Public Sector or other highly regulated industries.

What Will Make You Stand Out

• Experience building Workflow-as-a-Service (WaaS) platforms.
• Experience developing reusable workflow frameworks and connector ecosystems.
• Process Mining exposure such as Celonis, Signavio or Camunda Optimize.
• Strong understanding of governance, compliance, audit and operational excellence frameworks.

What we offer you

At EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers.

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job is:
• New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices – $80,300 to $149,100
• Bay Area California offices – $83,700 to $155,300
• All other offices locations in the US, including Sacramento – $67,000 to $136,800
• Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

All in to shape the future with confidence.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information,national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at [e-mail] .

Nearest Major Market: Alpharetta
Nearest Secondary Market: Atlanta

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.