Service Coordinator II - The Oaks

Voatx; Dallas (TX); Hybrid; USD 36,000 - 52,000; Full time

Benefits offered by this job

Healthcare plans

Retirement plan

Education assistance

Employee discounts

Paid time off

Job summary

VOA-TEXAS is seeking a full-time professional to support residents through social services, case management and community referrals. You will assess needs, connect with service providers, educate clients about resources and ensure rights and access to care.

Strong communication, advocacy, and ability to work with diverse populations is essential; Texas driver license required. This role offers reliable hours and opportunities for growth in a supportive organization.

Qualifications

• Bachelor's degree in Social Work or related field preferred with 1 year experience in social service delivery with senior citizens and non-elderly disabled.
• Or High School Diploma or equivalent required with two years' experience in social service delivery with senior citizens and non-elderly disabled.
• Must have valid Texas Driver License, clear MVR and ability to be insured.

Responsibilities

• Providing informal, individual assessments of health, psychological and social needs and tailoring case plans.
• Establishing relationships with community agencies and building a provider directory.
• Referring residents to service providers (case management, homemaker, meals-on-wheels, counseling, etc.).
• Educating residents on service availability and rights, providing advocacy.
• Monitoring ongoing provision of services and updating case management and providers.
• Helping residents build informal support networks with family and friends.

Skills

Social work

Customer service

Education

Bachelor's degree in Social Work or related field

High School Diploma or equivalent

Job description

Are you looking for a job that makes a difference? Do you have a passion for helping others? Join VOA-TEXAS!

Job Type: Full Time

Why you'll love working with VOA-Texas:

• Reliable hours: We will provide a dependable schedule you can count on.
• Career advancement: Our variety of programs allows for many opportunities for growth and development. Opportunities range from administrative positions, service coordinators, property management and more!
• Benefits: Our wide range of benefits include healthcare plans, a retirement plan, education assistance program, employee discounts, paid time off, plus more!

Day-To-Day:

• Providing informal, individual assessments (i.e., evaluation of health, psychological and social needs, development of an individually tailored case plan for services and periodic reassessment of the resident's situation and needs) for a resident when such service is not available through the general community.
• Establishing new relationships with agencies and service providers in the community and setting up a directory of providers for use by both project staff and residents.
• Referring residents to service providers in the community (Ex: case management, personal assistance, homemaker, meals-on-wheels, transportation, counseling, occasional visiting nurse, preventive health screening/wellness and legal advocacy).
• Educating residents on service availability, application procedures, client rights, etc., providing advocacy as appropriate.
• Monitors the ongoing provision of services from community agencies and keeps the case management and provider agency current with the progress of the individual. Manages the provision of supportive services where appropriate.
• Helps residents build informal support networks with other residents, family and friends.

Qualifications

• Bachelors degree in Social Work or related field preferred with one year experience in social service delivery with senior citizens and non-elderly disabled preferred OR High School Diploma or equivalent required and two years' experience in social service delivery with senior citizens and non-elderly disabled preferred.
  
• Must have valid Texas Driver License, clear MVR and ability to be insured.

EEO

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