Service Coordinator (Entry Level)

Eastersealschicago; Evergreen Park (IL); On-site; USD 40,000 - 50,000; Full time

Job summary

A non-profit organization in Evergreen Park is seeking an entry-level Service Coordinator to support families of infants and toddlers with developmental delays. The coordinator will manage Early Intervention referrals, coordinate assessments, and ensure compliance with privacy policies. Applicants must have a Bachelor's degree in a Human or Social Services field and good communication skills. A valid driver's license and vehicle are required for home visits and case management.

Qualifications

• Knowledge of typical/atypical child development.
• Obtain EI Service Coordination DHS credential.
• Valid driver’s license, auto insurance, and reliable vehicle.

Responsibilities

• Receive referrals and maintain Early Intervention case records.
• Provide information about Early Intervention services.
• Conduct intake activities for assigned families.
• Coordinate evaluations for Individualized Family Service Plans (IFSP).
• Monitor implementation and review of IFSPs.

Skills

Excellent written and verbal communication skills

Excellent organization

Time management

Problem-solving skills

Basic computer skills

Good interpersonal skills

Sensitivity and respect for families of children with disabilities

Ability to make home visits with a laptop

Education

Bachelor’s Degree in Human Service or Social Service field

Job description

Description

EMBRACING ABILITIES. EXPANDING POSSIBILITIES.

Easterseals Chicago Family Connections (CFC) provide services in Early Intervention. The CFCs support families of infants and toddlers who have delays in development or are at risk for significant developmental delay. We serve the south side of Chicago and the southwest suburbs with locations in Evergreen Park (CFC #8) and the Tinley Park area (CFC #12).

For more information about our organization, please visit us online at www.eastersealschicago.org.

The Service Coordinator, under the supervision of the Program Manager/Assistant Program Manager, is responsible for all coordination activities outlined in the CFC Procedure Manual (DHS-EI) for each assigned family from Early Intervention referral until the case is closed. The Service Coordinator will comply with the standards set forth in the HIPAA and FERPA privacy acts as well as the Easterseals Confidentiality agreement to protect the confidentiality of Personally Identifiable Information of all children and families served. This position will be entry level.

This position is located in Child Family Connection #8, at 9730 S. Western Ave., Evergreen Park, IL 60805.

MAJOR FUNCTIONS/ACCOUNTABILITIES

• Receive referrals; develop, maintain and process the permanent Early Intervention case record
• Provide information about the Early Intervention Service System, including Rights and Procedural Safeguards, and available advocacy services to families
• Conduct intake activities for all assigned families
• Completion of initial and annual eligibility determination including insurance verification and Family Participation Fee information per DHS policies
• Coordinate evaluations/assessments necessary for the development of the Individualized Family Service Plan (IFSP).
• Facilitate the development of the IFSP within the required 45 days of the referral date
• Monitor the integrity of each IFSP developed and maintained through accurate, timely, and complete implementation of the services that the IFSP team agreed to with the Parent/Guardian's written consent
• Monitor that EI funds (Part C of IDEA) are the payor of last resort to the extent allowed by law. This includes assisting the family in accessing resources, including but not limited to, Medicaid, AllKids, Division of Specialized Care (DSCC), and Private Health Insurance
• Comply with the minimum communication policy with each enrolled family to ensure the family is well informed and an active participant in the program
• Assure that the IFSP of each family on the SC caseload is reviewed at least every six months and updated annually, that transition to Part B/Special Education services occurs 90 days prior to the child’s third birthday, and that case closure activities occur according to the CFC Procedure Manual
• Know and implement the philosophy of the Illinois Early Intervention System
• All other duties as assigned

Requirements

Education/Certification

• Bachelor’s Degree in a Human Service or Social Service field required

Experience Required

• Knowledge of typical/atypical child development
• Obtain EI Service Coordination DHS credential

Vehicle/Transportation Requirements

• Valid driver’s license
• Auto insurance
• Reliable vehicle

Skills/Abilities

• Excellent written and verbal communication skills
• Excellent organization, time management, and problem-solving skills
• Basic computer skills
• Good interpersonal skills
• Sensitivity and respect for families of children with disabilities
• Ability to make home visits with laptop computer and case
• Complete data entry and phone conversations within large group offices
• Obtain El Service Coordination DHS credential
• Ability to maintain DHS credentials through required continuing education

ADA: Easterseals will make reasonable accommodations in compliance with the Americans with Disability Act of 1990. Unless exempted by the Americans with Disabilities Act, all persons hired for this position are required to possess the ability to perform the physical tasks necessary to treat clients, i.e., bending, floor-sitting, etc., as well as to have the ability to lift up to 50 pounds frequently