Service Coordinator

VSC Fire & Security, Inc.; Virginia Beach (VA); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Vacation and company holidays

Medical, dental and vision insurance

Health Savings Account (HSA) or FSA

Company paid life insurance

Company paid long term disability

Referral bonus

Parental leave

Job summary

VSC Fire & Security, Inc. in Virginia Beach, VA seeks a Service Coordinator to manage daily field-team schedules in sprinkler and integrated systems, and handle billing and communications with customers.

Applicants should have 1–3 years of related experience, strong organization and attention to detail, and the ability to work independently in a fast-paced environment. Benefits include paid time off, health insurance options, and growth opportunities.

Qualifications

• 1–3 years of related experience with training, scheduling and customer service.
• Experience with bookkeeping procedures, including billing, accounts receivable and collections.
• Attention to detail and accuracy in completing tasks.
• Professional and friendly demeanor and ability to follow written and verbal instructions.

Responsibilities

• Direct coordination and management of daily schedules for field team in sprinkler, integrated systems, service, and inspections departments.
• Coordinate schedules, billing, purchase orders, and updates to communicate with sites and customers to meet deadlines.
• Maintain proper Risk Management and Safety procedures on all job sites per VSC policies.

Skills

Scheduling

Customer service

Billing

Accounts receivable

Attention to detail

Communication

Organization

Background checks

Job description

VSC Fire & Security delivers integrated, cutting-edge fire protection, life safety and security solutions, including fire suppression and detection systems, fire sprinklers, alarms and security systems.

The company was founded in 1958 on quality craftsmanship and exceptional customer service, with integrity and reliability at the center of everything we do. As the premier provider of fire protection and life-safety solutions across the Southeast, VSC Fire & Security provides every customer with comprehensive solutions through outstanding design, efficient installation, reliable service and repair, and thorough inspections.

VSC Fire & Security in Virginia Beach, Virginia is seeking candidates for the position of Service Coordinator.

What we offer:

• Excellent pay $21.00 - $31.00 based on experience
• Paid vacation and company holidays
• Medical, dental and vision insurance options for you and your family
• Health Savings Account (HSA) or Flexible Spending Account (FSA)
• Company paid life insurance for full time employees
• Company paid long term disability insurance
• Bonus for referring new employees
• Parental leave for full-time employees
• Employee Assistance Program (EAP)
• Opportunities for training and advancement

What you need:

• One to three years of related experience with training, scheduling, and customer service.
• Self-starter who is organized and thrives on providing organization and order.
• Ability to work independently and collaboratively in a fast-paced environment.
• Experience with bookkeeping procedures, including billing, accounts receivable and collections.
• Attention to detail and accuracy in completing tasks.
• Professional and friendly demeanor.
• Ability to follow written and verbal instructions.
• Exceptional attention to detail and communication skills.
• Eagerness for professional development and growth.
• Ability to pass various background checks.
• Reliable transportation, valid State Driver's License with acceptable driving record for use of company vehicle.
• Desirable (but not required):
  • Experience in the construction industry.

What you will do:

• Responsible for direct coordination and management of the daily schedules for field team in the sprinkler, integrated systems, service, and inspections department.
• Coordinate schedules, billing, purchase orders, and updates to communicate with sites and customers to meet deadlines.
• Maintain proper Risk Management and Safety procedures on all job sites per VSC policies.

VSC Fire and Security is a drug free workplace.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in VSC Fire & Security’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.