Service Coordinator

Murphy Company; United States; On-site; USD 40,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Wellness program

401(k)

Profit sharing

Personal time off plan

Job summary

An established industry player is seeking a Services Coordinator to join their Data Center Services team. This role is pivotal in ensuring client satisfaction by managing work orders, scheduling services, and maintaining strong relationships with clients and subcontractors. The ideal candidate will possess excellent organizational and communication skills, along with a strong work ethic and a commitment to service excellence. The company offers a collaborative and family-friendly work environment, competitive pay, and a comprehensive benefits package that supports employee well-being and professional growth. If you are ready to make a difference and thrive in a dynamic setting, this opportunity is perfect for you.

Qualifications

• Strong work ethic and service skills are essential.
• Proficiency in Microsoft Office and related tools is required.

Responsibilities

• Create and maintain work orders and purchase orders.
• Schedule emergency services and preventative maintenance.
• Maintain good relationships with clients and technicians.

Skills

Customer service skills

Organizational skills

Problem-solving skills

Verbal communication skills

Written communication skills

Multitasking ability

Teamwork

Attention to detail

Strong work ethic

Tools

Microsoft Office

Microsoft Word

Excel

SharePoint

Smartsheet

Job description

Murphy Company, the Best Choice in Mechanical Construction since 1907, is hiring a Services Coordinator for the St. Louis, MO office.

About Murphy Company

Since 1907, Murphy Company has been a leading mechanical contractor in the St. Louis and Denver markets that provides its professionals the environment, opportunities, technology, and tools to experience a rewarding career. Being a company that prides itself on its core values of employee well-being, enduring relationships, and integrity and professionalism, we know it starts with our employees. We strongly believe our people are our most important asset, and we strive every day to make Murphy a great place to work as we build our clients’ visions.

We Are Looking For Someone Like You

As a Services Coordinator, you will be a vital member of Murphy’s Data Center Services team. You will obtain new and ongoing work for Murphy’s DCS Department by servicing the needs of our clients.

Your Day-to-Day at Murphy Company

1. Create and maintain work orders and purchase orders
2. Schedule emergency service, preventative maintenance, and repairs
3. Ensure each client is given the necessary services and follow up to fill ongoing service needs
4. Maintain good relationships with technicians/subcontractors and clients to keep customer base
5. Source vendors to provide needed services in new/existing areas
6. Answer telephone and respond to emails
7. Invoice for services performed
8. Join office OnCall rotation (On-Call 3-4 weeks over the calendar year)

Bring Your A-Game!

Our ideal candidate should possess the following traits:

1. Strong work ethic and service skills
2. Skills in Microsoft Office, Microsoft Word, Excel, SharePoint, Smartsheet
3. Organizational skills and attention to detail
4. Customer service and problem-solving skills
5. Ability to multitask
6. Ability to build relationships
7. Teamwork
8. Verbal and written communication skills

What We Will Bring to the Table

1. A collaborative, family-friendly work environment
2. Knowledge and expertise that has helped us grow and thrive for the last 112 years
3. Competitive pay and an excellent benefits package, including health and life insurance, a robust wellness program, 401(k), and profit sharing.
4. A personal time off plan that rivals our competitors

Seniority level

Associate

Employment type

Full-time

Job function

Administrative

Industries

Construction