Service Coordinator

indiGO Auto Group; Houston (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Comprehensive insurance plans

401(k) plus match

Paid vacation days, sick days, and holidays

State-of-the-art facilities and equipment

Job summary

A luxury automotive company in Houston is seeking a full-time Service Coordinator to join its Lamborghini, Rolls-Royce, and McLaren team. This role offers an exciting opportunity in a fast-paced environment with responsibilities including managing claims, organizing service documents, and ensuring compliance with dealership standards. Candidates with previous automotive service administration experience are preferred. The company provides a supportive team environment, comprehensive insurance plans, and opportunities for advancement.

Qualifications

• Experience in automotive service administration or warranty processing preferred.
• Must maintain a professional appearance and demeanor at all times.

Responsibilities

• Prepare and build claims in manufacturer systems accurately.
• Open and manage Workshop Visits and Job Cards.
• Maintain organized digital records of all submitted claims.

Skills

Previous experience in automotive service administration or warranty processing

Positive attitude

Extremely organized with attention to detail

Clear focus on delivering high-quality work

Job description

indiGO Auto Group is a globally recognized and award-winning company with an unparalleled dedication to outstanding customer care and operational excellence. IndiGO Auto Group is an industry thought leader with 30 modern franchised dealerships in eight U.S. markets, including Houston, TX and other locations. IndiGO represents the best automotive brands such as Aston Martin, Audi, Bentley, BMW, Ferrari, Genesis, Hyundai, Jaguar, Lamborghini, Land Rover, McLaren, Mercedes‑Benz, Porsche, Rolls‑Royce, Rimac, and Volkswagen. We are always looking for bright, motivated, and energetic professionals to join our world‑class team. Each of our dealerships works as a team, and our team strives to be the best for our customers. IndiGO is proud to represent the best in luxury automotive brands as well as the best people – come and join us today!

What We Are Looking For

We are seeking a full‑time Service Coordinator to join our Lamborghini, Rolls‑Royce, and McLaren team. This is a great opportunity to work for an exciting company in a fast‑paced environment!

This Is What We Offer

• Opportunity to work in a cohesive and supportive team environment
• Comprehensive insurance plans – medical, dental, vision, life insurance, health savings account, and flexible savings account
• Opportunity for advancement in a growing company
• 401(k) plus match
• Paid vacation days, sick days, and holidays
• Brand new, state‑of‑the‑art facilities and equipment

Responsibilities

• Prepare and build claims in manufacturer systems, ensuring labor operation codes, parts, and labor amounts are accurate and align with DMS.
• Scan and attach all supporting documentation to required systems.
• Submit completed claims for approval and track them through processing and payment.
• Open and manage Workshop Visits and Job Cards, ensuring all related documents and photos are properly uploaded.
• Prepare vehicles for Certified Pre‑Owned (CPO) processing by verifying required documentation and submitting necessary forms.
• Confirm customer data is accurate and up to date in each brand’s dealer systems and that supporting documentation is attached.
• Complete and submit mobility documentation and warranty‑related forms as required.
• Maintain organized digital records of all submitted claims, documents, and approvals.
• Communicate with internal departments (parts, technicians, and advisors) to ensure smooth coordination and timely completion of service files.
• Assist Service Advisors with administrative tasks including documentation, scheduling, and general department support.
• Ensure all work meets dealership and manufacturer compliance standards for accuracy and completeness.

Qualifications

• Previous experience in automotive service administration or warranty processing preferred.
• Positive attitude.
• Extremely organized with a dedicated attention to detail.
• Clear focus on delivering work of the highest quality.
• Willing to submit to a drug test and criminal background check.
• Maintain professional appearance and demeanor at all times.

This job description in no way implies that the duties listed here are the only ones the employee may be required to perform. The employee is expected to perform other tasks, duties, and training as dictated by their supervisors.

indiGO Auto Group is an equal‑opportunity employer, free from discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, advancement, termination, layoff, transfer, leaves of absence, compensation and training.