SERVICE COORDINATOR

The Staffing People; Americus (GA); On-site; USD 32,000 - 46,000; Full time

Job summary

A staffing agency in Americus, GA is seeking a Service Coordinator to oversee repair operations and support customer communication. The ideal candidate will have strong mechanical knowledge and organizational skills, with an opportunity to grow into a leadership role. Responsibilities include scheduling, customer communication, managing work orders, and ensuring safety protocols are followed.

Qualifications

• Experience in customer service or support roles is a plus.
• Good mechanical understanding.
• Strong communication, organizational, and multitasking skills.
• Willingness to learn and take on responsibilities.
• Basic computer skills for managing work orders and parts.
• Team player with a positive attitude and problem-solving skills.

Responsibilities

• Assist the Service Manager with daily scheduling and repair coordination.
• Communicate with customers for updates, questions, and service recommendations.
• Manage work orders, job tracking, and documentation of repairs.
• Support technicians with parts ordering, reviewing job requirements, and resolving minor technical issues.
• Monitor shop workflow to maintain schedule and productivity.
• Assist with inventory and parts management.
• Enforce safety protocols and company policies.
• Step in to lead or manage tasks in the absence of the Service Manager.

Skills

Customer service

Mechanical understanding

Communication

Organizational skills

Multitasking

Willingness to learn

Team player

Problem solving

Tools

Basic computer skills

Job description

The Staffing People https://thestaffingpeople.net

SERVICE COORDINATOR

AMERICUS, GA 31709, GA, US

Posted: 08/20/2025 | Industry: INDUSTRIAL | Job Number: 1303 | Pay Rate: EXPERIENCE BASED

Job Description

The Service Coordinator will work closely with the Service Manager to oversee repair operations, support customer communication, manage repair schedules, and ensure all jobs are completed safely, correctly, and on time. This role is ideal for someone with mechanical knowledge and strong organizational and communication skills who is looking to grow into a leadership role.

Job Requirements

1. Assist the Service Manager with daily scheduling and repair coordination.
2. Communicate with customers for updates, questions, and service recommendations.
3. Manage work orders, job tracking, and documentation of repairs.
4. Support technicians with parts ordering, reviewing job requirements, and resolving minor technical issues.
5. Monitor shop workflow to maintain schedule and productivity.
6. Assist with inventory and parts management.
7. Enforce safety protocols and company policies.
8. Step in to lead or manage tasks in the absence of the Service Manager.

Qualifications

1. Experience in customer service or support roles is a plus.
2. Good mechanical understanding.
3. Strong communication, organizational, and multitasking skills.
4. Willingness to learn and take on responsibilities.
5. Basic computer skills for managing work orders and parts.
6. Team player with a positive attitude and problem-solving skills.

Meet Your Recruiter

Reygan Lee | Recruiter | 992161

• 229-924-0476
• [e-mail]

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About Americus, GA

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