Service Controls Technician

Trane Italia; Buffalo (NY); On-site; USD 3,279,000 - 6,041,000; Full time

Job summary

Trane Technologies in Buffalo, NY is seeking a skilled HVAC Field Service Technician to join our team. You will diagnose, repair, and service commercial equipment at customer sites, ensuring safe, reliable operation.

Responsibilities include end-to-end testing, commissioning, and on-site installation coordination, using blueprints and software, while maintaining high safety standards. The role requires physical work and flexibility for overtime.

Qualifications

• High School Diploma or equivalent; 10+ years HVAC experience preferred.
• Proficiency with Microsoft Office and handheld devices.
• Valid driver’s license (minimum 12 months) with clean record.
• EPA Certification preferred (e.g., HVAC Journeyman).

Responsibilities

• End-to-end testing, programming download, commissioning, and servicing on assigned projects.
• Represents the company by serving as the direct customer contact and is responsible for servicing products and equipment on assigned projects, ensuring customer satisfaction by identifying, examining, diagnosing and repairing equipment and systems at customer’s location.
• Coordinates with team leader/project manager and customer to precisely understand requirements for all on-site installation and repairs by forecasting issues, gathering materials and synchronizing on-site work.
• Uses cutting edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units.
• Continually enforces safety to the highest standards and maintains security and accountability of company issued and procured assets by recording use, wear and conditions.
• Mentor team members. Display team effort and dedication to customer by maintaining flexibility to work overtime and weeks as the business requires, including occasional overnight stays.

Skills

HVAC experience

MS Office

Driver's license

EPA certification

Education

High School Diploma or equivalent

Job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it’s our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world’s challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where is the work:

Prioritize engaging with customers. When not directly interacting with customers; collaborate with colleagues in your office.

What you will do:

• Responsible for end to end testing, downloading programming, starting up, commissioning, and servicing on assigned projects.

• Represents the company by serving as the direct customer contact and is responsible for servicing products and equipment on assigned projects, ensuring customer satisfaction by identifying, examining, diagnosing and repairing equipment and systems at customer’s location.

• Coordinates with team leader/project manager and customer to precisely understand requirements for all on-site installation and repairs by forecasting issues, gathering materials and synchronizing on-site work.

• Uses cutting edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units.

• Continually enforces safety to the highest standards and maintains security and accountability of company issued and procured assets by recording use, wear and conditions.

• Mentor team members. Display team effort and dedication to customer by maintaining flexibility to work overtime and weeks as the business requires, including occasional overnight stays.

What you will bring:

• A High School Diploma or equivalent, or certificate of completion from an accredited technical school is required. Typically requires at least 10 plus years of experience in HVAC. Technical School or formal training is preferred.

• Operating knowledge of Microsoft office software and working proficiency with hand held computer (i.e. Smartphone, iPad).

• Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to:

• EPA Certification Preferred (e.g. HVAC Journeyman, Boiler Operator, Gas Installer etc.).

Additional Requirements and Environmental Exposure:

• Must be able to safely and legally operate a vehicle using a seat belt
• Must be able to wear helmets, safety goggles, fall protection harness and safety boots to safely perform job duties
• Must be able to twist the trunk of your body 90 degrees in each direction
• Must be able to squat and touch the floor with both hands
• Must be able to reach your hands over your head
• Must be able to stand on concrete surfaces for extended periods, routinely up to 4 hours
• This position is highly physical and requires regular use of hands, fingers, walking, stooping, kneeling and climbing ladders. It requires employees to regularly lift and or move up to 10 lbs., frequently lift and/or move up to 40 lbs. and occasionally lift and/or move more than 40 lbs.
• Must be able to safely use a ladder with a 375 lb. total weight limit, while carrying equipment of 50 lbs. or less
• Must be able to maneuver confined access areas, as small as 30" vertical x 45" horizontal
• Must be able to comfortably and routinely access rooftops with extension and/or fixed ladders at heights of 15' to 20', and occasionally, up to 50 feet +
• This role may be exposed to variable weather conditions, moving mechanical parts, heights, risk of electrical shock, noisy operating equipment and other variable environmental conditions based on location

Annual Base Salary Range or Hourly Base Pay Range:

$23.80 - $43.85

Compensation Type:

Hourly

Incentive Eligible:

No

Sales Commisison Eligible:

No

Disclaimer : We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

Safety Sensitive Role:

Yes

The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.