Service Centre Sales Assistant

Fenix Outdoor; Hereford (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Staff discount

Pension

Job summary

Trekitt, the UK’s premier outdoor retailer, operates Service Centres to deliver top-tier retail and service experiences. We are seeking a full-time team member passionate about the outdoors to drive sales, assist customers, and maintain an engaging store environment.

You will develop encyclopaedic knowledge of outdoor clothing and equipment, stay ahead of trends, and embody Trekitt’s ethos to inspire customers through your own adventures.

Qualifications

• Three years’ experience in a similar retail role.
• Excellent communication and interpersonal skills.
• Numeracy skills and proficiency using a POS and IT (Office Suite) software.
• Able to work and thrive in a fast-paced environment and achieve targets.

Responsibilities

• Achieving a high level of turnover and sales
• Delivering the best quality customer service and retail experience in the outdoor market
• Help to present and maintain a neat, clean and orderly retail environment
• Developing a encyclopaedic knowledge of outdoor clothing and equipment and its underpinning technologies
• Keeping abreast of outdoor clothing and equipment trends and developments
• Maintaining and developing the Trekitt culture amongst your colleagues and customers. Ethos and identity are everything to us and we need every customer to know that

Skills

Retail experience

Customer service

Communication

POS proficiency

Tools

POS system

Office Suite

Job description

How would you like to be a team member for one of the UK’s premier Outdoor Retailers? We have an exciting full-time opportunity for the right candidate to work within a dynamic and energetic retail team alongside knowledgeable, enthusiastic, and committed colleagues pulling together to achieve shared goals and celebrate success.

About The Role

Trekitt does not have stores, it has Service Centres, where our customers know to come to receive the best retail and service experience in the marketplace. We are proven to deliver and have evolved to deliver a highlevel experience through hard effort and a thoughtful approach.

We are looking for someone who loves the outdoors and can share that passion with our customers, inspiring them through your own experiences and adventures. Being outdoors is in our DNA and is our company’s foundation.

You will be responsible for a broad spectrum of duties within the role, including visual merchandising, stock processing, POS operations, and maintaining a clean environment all whilst keeping abreast of the exciting developments in the outdoor gear world and make sure you are getting those key sales over the line.

No easy task, but one that will be rewarded by your colleague's enthusiasm and that warm fuzzy feeling you get when things are done well.

What You Will Do

• Achieving a high level of turnover and sales
• Delivering the best quality customer service and retail experience in the outdoor market
• Help to present and maintain a neat, clean and orderly retail environment
• Developing a encyclopaedic knowledge of outdoor clothing and equipment and it’s underpinning technologies
• Keeping abreast of outdoor clothing and equipment trends and developments
• Maintaining and developing the Trekitt culture amongst your colleagues and customers. Ethos and identity are everything to us and we need every customer to know that

Who You Are

• A genuine love and passion for the outdoors and whatever you do in it
• Three years’ experience in a similar retail role
• Excellent communication and interpersonal skills
• An eye for detail
• Experience and knowledge of outdoor retail is preferable.
• Numeracy skills and proficiency using a POS and IT (Office Suite) software
• Excellent organisational skills and the ability to multitask
• Able to work and thrive in a fast-paced environment and achieve targets
• Positive attitude with drive and determination

About Trekitt

We are the UK’s premier outdoor retailer, focused on providing the British outdoor enthusiast with the best kit, service and advice possible. We are ambitious, determined and work tirelessly towards our objective, to be the best at what we do. This attitude has led us to be a fun and motivated workplace, with a committed and productive mindset shared amongst our teams and the business.

What We Can Offer You

This is a full-time role with a permanent contract and probationary period. A competitive salary commensurate with experience, pension, staff discount scheme. We operate an open and friendly company with a relaxed culture and dress code, but we all work very hard to get the job done and hit our targets.

Fenix Outdoor AG is an international group of outdoor brands. The company is listed on the Nasdaq OMX, Stockholm, Large Cap. We are a global player in developing and selling clothing and equipment for an active outdoor life.

Each company within Fenix Outdoor addresses a unique market segment to ensure that our customers can obtain premium products for all aspects of outdoor life.

Fenix Outdoor is committed to continually striving to create and promote a diverse and inclusive workplace for all employees. We provide equal employment opportunities. Our goal is to create a safe, fair and friendly work environment where everyone feels welcome and can thrive.

© Fenix Outdoor International AG 2021