Service Center Warehouse Manager - Site Leader

Graybar; Phoenix (AZ); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Employee stock ownership plan

Medical and dental benefits

Life Insurance

Flexible Spending Accounts

Disability Benefits

Profit Sharing Plans

401(k) with company match

Paid Vacation & Sick Days

Job summary

Graybar in Phoenix is seeking a Service Center Warehouse Manager - Site Leader to oversee zone/service center warehouse operations, including logistics, personnel management and inventory control. You will ensure security, safety and ISO compliance while driving accuracy and efficiency across the operation.

You will lead WMS, route orders, supervise staff, and maintain peak customer service. The role requires a four-year degree, SAP knowledge, and the ability to lift up to 70 pounds; base salary

Qualifications

• Minimum 10 years of experience in management and logistics.
• 11+ years preferred in supervisory, logistics, and material handling.
• 4 year degree preferred.
• Ability to lift up to 70 pounds and operate warehouse equipment.
• Strong knowledge of SAP and warehouse procedures.
• Excellent leadership, organizational, and communication skills.
• Ability to work in a warehouse environment with seasonal variations.

Responsibilities

• Manage workforce management including hiring, training, evaluating, mentoring, rewarding, disciplining, and succession planning.
• Train personnel on business systems to improve accuracy and efficiency.
• Oversee loading/unloading, picking, packing, shipping, receiving and transporting of merchandise.
• Ensure efficient, accurate, and timely customer service to meet service goals.
• Perform physical requirements to lift/move inventory and operate warehouse equipment.
• Maintain security, safety, and cycle counts; manage ISO compliance.
• Supervise tasks and maintenance of the Warehouse Management System (WMS).
• Determine routing of orders and inspect loading operations for compliance.

Skills

Leadership

Time management

Mathematical skills

Communication skills

Staff supervision

Education

Bachelor's degree (4-year)

Tools

SAP

Job description

Become part of the excitement.

As a Service Center Warehouse Manager - Site Leader, you will manage all facets of zone/service center warehouse operations including implementation and maintenance of logistics processes, personnel management, inventory management, security, safety, housekeeping, accounting and administrative processes related to warehouse activities, and all other functions designed to meet and exceed zone/service center customer service performance standards.

In this role you will:

• Manage all aspects of workforce management including hiring, training, evaluating, mentoring, rewarding, disciplining, and succession planning
• Train personnel on all aspects of applicable business systems including the use of the system features to improve accuracy and efficiency of all assigned processes
• Manage and perform activities of employees engaged in loading/unloading, selecting, packing, shipping, receiving and transporting of merchandise
• Manage incoming and outgoing shipment activity; ensure efficient, accurate, and timely customer service to ensure service goals are attained
• Perform any and all physical requirements necessary to lift and move inventory around the warehouse
• Operate and maneuver warehouse equipment and any material(s) contained thereon in the manner consistent with the intended purpose of the equipment and the manufacturer instructions
• Maintain security of merchandise and equipment, and ensure safe working conditions; manage warehouse loss prevention programs; ensure the accuracy of the daily cycle counts
• Supervise tasks and maintenance required by the Warehouse Management System (WMS)
• Determine routing of orders; inspect loading operations to ensure compliance with shipping specifications, security and direct movement of shipments from shipping and receiving dock to storage and work area
• Compile productivity records for shipping and receiving activities; provide and utilize various performance and status reports including pull times, safety, inventory, equipment maintenance, security and cycle counts
• Arrange for purchase of warehouse supplies and packing materials using designated Corporate suppliers; implement warehouse layout changes as determined by logistics and Warehouse Management System processes
• Ensure all warehouse procedures are followed and the International Organization of Standardization (ISO) registration maintained; lead Zone/Service Center Steering Committee

What you bring to the table:

• Minimum 10 years of experience required; 11+ years experience preferred
• Expert-level management position for an individual with extensive supervisory, logistics, and material handling experience; Level reserved for individuals who have had proven success effectively managing large and complex operational areas and who are highly regarded for their expertise
• 4 year degree preferred
• Ability to perform the physical requirements necessary to receive, pick, pack, ship, and move materials throughout the warehouse, including, but not limited to, standing, walking, bending, twisting, stooping, reaching, climbing ladders, cutting wire, and lifting materials weighing up to 70 pounds
• Ability to operate and maneuver warehouse equipment, including, but not limited to, pallet jacks, forklifts, and push carts, in the manner necessary to move materials and consistent with manufacturer instructions and safety instructions
• Ability to work in a warehouse environment, including the ability to perform physical requirements, adapt to seasonal changes, significant temperature variations, and inclement weather conditions
• Ability to abide by safety instruction and use of Personal Protective Equipment (PPE) or its equivalent is required
• Strong knowledge of SAP; Extensive knowledge of warehouse layout, operations, and procedures for the largest zone/service centers
• Excellent leadership skills with the ability to effectively supervise a large staff and achieve results through others
• Exceptional organizational and time management skills
• Mathematical skills
• Strong oral and written communication skills
• Ability to operate and maintain all automated warehouse systems

Work Shift and Hours: Monday - Friday, 9:00am - 6:00pm or depending on business needs.

Compensation Details: The expected base salary for this position is starting at $90,000 annually depending on experience.

Additional Information: Steel toed boots required.

The Value of Graybar:

At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like:

• Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
• Life Insurance coverage for you and options for your family.
• Save on expenses with Flexible Spending Accounts.
• Enjoy our Disability Benefits at no cost to you.
• Share in our success with P rofit Sharing Plans.
• 401(k) Savings Plan with company match to help secure your future.
• Paid Vacation & Sick Days