Service Center Technician

Idaho Housing and Finance Association; Boise (ID); On-site; USD 36,000 - 48,000; Full time

Job summary

Idaho Housing and Finance Association is seeking a Service Center Technician to support mailroom, copy center, and facility operations. You will deliver timely mail, operate office equipment, and assist with projects while maintaining a neat, customer-focused environment.

The role requires organization, multi-tasking, and strong communication as you provide reliable service to all departments and visitors. This position emphasizes teamwork and professional reception coverage as needed.

Qualifications

• 1+ year of experience in mail or copy center services
• Experience with Microsoft Word and Excel
• Able to stand/walk for long periods
• Able to lift up to 60 lbs
• Highly organized and detail-oriented with ability to manage multiple priorities
• Strong interpersonal, written, and verbal communication skills

Responsibilities

• Open, sort, process, and distribute incoming and outgoing mail and packages
• Prepare certified mail and bulk mailings, including envelope stuffing and labeling
• Operate and maintain copiers, printers, scanners, and postage equipment
• Handle print and copy requests in an efficient manner
• Maintain and order supplies for copy center and ensure kitchen is stocked
• Assist with office moves, cleaning offices, cubicles, and other areas
• Cover the front desk: greet visitors, answer and route calls, and manage sign-ins
• Other duties as assigned

Skills

Interpersonal communication

Microsoft Excel

Microsoft Word

Fiery

Detail orientation

Tools

Copiers

Printers

Scanners

Postage equipment

Job description

The Service Center Technician supports efficient building operations and administrative services by performing a wide range of mailroom, copy center, and facility-related tasks. This position ensures the timely delivery of mail and packages, manages printing and office supply needs, assists with event and departmental projects, and provides backup coverage for reception. The Service Center Technician plays a key role in maintaining a well-organized, clean, and customer-focused environment while contributing to the smooth operation of the Service Center and supporting the needs of all departments through reliable, high-quality service.

Why Work with Us?

At our organization, we are dedicated to improving lives and strengthening Idaho communities. We believe that housing opportunities, self-sufficiency, and economic development are the pillars of progress. Our commitment to our team is unwavering, and we consider our employees our greatest priority. Join us and be part of a great team and organization!

In This Role You Will Be Responsible For

• Open, sort, process, and distribute incoming and outgoing mail and packages
• Prepare certified mail and bulk mailings, including envelope stuffing and labeling
• Operate and maintain copiers, printers, scanners, and postage equipment
• Handle print and copy requests in an efficient manner
• Maintain and order supplies for copy center and ensure kitchen is stocked
• Assist with office moves, cleaning offices, cubicles, and other areas
• Cover the front desk: greet visitors, answer and route calls, and manage sign-ins
• Other duties as assigned

Requirements

• 1+ year of experience in a mail and/or copy center services preferred
• Experience with Microsoft Suite - Excel, Word, and Fiery preferred
• Must be able to stand/walk for long periods of time
• Must be able to lift, move, and/or carry up to 60 lbs.
• Highly organized and detail-oriented with the ability to manage multiple priorities
• Strong interpersonal, written, and verbal communication skills