Service Center RN

Miramar Health Center Kennewick; Kennewick (WA); On-site; USD 57,000 - 70,000; Full time

Benefits offered by this job

Health insurance (employer-paid)

403(b) retirement plan

PTO and holidays

Student loan repayment assistance

Hiring bonus

Retention bonus

Job summary

Miramar Health Center Kennewick in Kennewick, WA is seeking a Service Center Registered Nurse. This position is primarily phone-based and does not involve direct, hands-on patient care, with hours 8:00 am – 5:00 am Monday through Friday.

As part of our team you’ll provide triage, document health histories, and support providers through coordination of care, while using EPIC for the EMR. We offer a comprehensive benefits package including employer-paid health insurance, a retirement plan,

Qualifications

• Nursing degree (AS or higher) required; BSN preferred.
• WA RN license active.
• Dual WA/OR licensure within 120 days.
• BCLS within 90 days of hire; ACLS/PALS preferred.
• Spanish bilingual proficiency preferred; ALTA score eligible for differential.

Responsibilities

• Provide care during patient visits and document health history and vitals.
• Perform phone triage to determine next steps and follow-up care.
• Document actions, medications, and health history in the EMR.
• Assist providers with diagnostics and treatments.
• Coordinate referrals and follow-up care as directed by the provider.
• Support patient education and coordinates care with ancillary staff.

Skills

Spanish bilingual proficiency

Phone triage

Education

Associate’s Degree or higher in Nursing

BSN preferred

Tools

EPIC EMR

Job description

Position Title: Service Center RN

City: Kennewick

State/Territory: US-WA

Employment Duration: Full time

Offer Relocation: Yes

Excempt Status: Non-exempt

ID: 17465

Description

Join our team as a Service Center Registered Nurse at Miramar Health Center in Kennewick, WA!

*This position is primarily phone-based and does not involve direct, hands-on patient care. 8:00 am – 5:00 am Monday through Friday.

Nurses at Yakima Valley Farm Workers Clinic are seen as advocates, educators, and partners who bring our mission of compassionate, individualized care to life every day. They help transform patients' lives by offering not just medical expertise but also empathy, connection, and support that address the whole person. At YVFWC, you aren’t just a nurse, you’re a vital force for community transformation.

Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

We invite you to explore our short clips, "WE are Yakima - WE are Family" and "YVFWC - And then we grew," for a glimpse into our dedication to our communities, health, and families!

Position Highlights:

• FTE (40 hours per week)


• EMR system is EPIC


• $41.68-$51.05/hour DOE


• Additional pay for your bilingual skills, paid on hours worked


• $7,000.00 Hiring/Retention Bonus Structure:
  
  
  • At Hire: $2,100.00
  
  
  • At 6 months: $2,800.00
  
  
  • At 12 months: $2,100.00
  
  
  
  


• Bonus will be prorated based on Full-Time Equivalency (FTE)

YVFWC Benefits

• 100% employer-paid health insurance, including medical, dental, vision, Rx, 24/7 telemedicine


• Profit sharing & 403(b) retirement plan available


• Generous PTO, 8 paid holidays, and much more!


• Do you have any student debt? All our YVFWC sites are certified for state and federal loan repayment assistance. Ask for details!

What You’ll Do:

• Provides care during patient visits, discussing chief complaint and obtaining vital signs and complete health history for the patient. Develops a baseline physical assessment


• Performs phone triage with patients to determine chief complaint and assessment of next steps and follow up care needed


• Documents health history, assessments, actions and medications in the Electronic Medical Record (EMR) system


• Assists providers in diagnostic procedures and treatments


• Performs IV Starts when ordered. Provides information to the patient regarding the procedure, including site selection and possible complications


• Communicates with patient to collect information on allergies and preexisting conditions


• Provides information to patient regarding the procedure, including site selection and possible complications


• Identifies the purpose, side effects, and onset of action for each class of drug being given to patient. Explains medication, usage, and possible side effects to patient/guardian and obtains consent


• Collaborates with other healthcare providers in developing patient plan of care. Coordinates and plans interagency referrals related to patient care as directed by the provider


• Collaborates with provider in implementing the patient plan of care including providing education and identifying additional services needed for the patient. Initiates follow-up care plan as needed


• Collaborates with ancillary staff to process patients based on providers’ schedule, maintaining smooth patient flow


• Performs clinical responsibilities in alignment with The Joint Commission (TJC), Health Resources and Services Administration (HRSA), and YVFWC requirements


• Performs other duties as assigned

Qualifications:

• Associate’s Degree or higher in Nursing


• Bachelor of Science Degree in Nursing preferred


• 1 year of outpatient or clinical RN experience is preferred


• Active WA RN license


• Dual Washington/Oregon licensure required within 120 days


• Nurse Licensure Compact (NLC): If the RN holds a license from a participating NLC state, they must provide proof of primary state of residence and proof of completed suicide‑prevention training during the first week of onboarding. If relocating to Washington, the RN must obtain a Washington RN license within 6 months of hire and update their primary state of residence within 60 days of relocation.


• Military Nurses are not required to obtain Nurse Licensure Compact (NLC)


• BCLS within 90 days of hire


• ACLS and PALS preferred


• Spanish bilingual proficiency is preferred at a level 10


• This position is eligible for Bilingual Differential Compensation when an ALTA score of 10 is achieved

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Visit our website at www.yvfwc.com to learn more about our organization.

Equal employment opportunity, including veterans and individuals with disabilities.