Service Center Manager I_NE-ALM_714-Service Extension (Welfare)

Charlestonsalvationarmy; Alabama; On-site; USD 60,000 - 80,000; Full time

Job summary

A local charitable organization in Alabama is seeking a Service Center Manager to oversee day-to-day operations at its service center and thrift store. The ideal candidate will have an associate degree and significant retail and management experience, with responsibilities including staff management, community representation, and maintaining operational standards. This position offers competitive pay and comprehensive employee benefits.

Benefits

Health Insurance

Retirement Plans

Paid Leave

Qualifications

• Three years of successful experience in a retail field.
• One year of supervisory experience.
• Ability to become proficient in social services functions within 90 days.

Responsibilities

• Manage daily operations and staff at the service center.
• Oversee bookkeeping and sales records.
• Represent the organization in the community.

Skills

Retail management

Staff recruitment

Client service

Education

Associate degree in business or related field

Job description

Lee County, AL, USA

Job Description

Posted Thursday, February 13, 2025 at 6:00 AM | Expired Friday, February 28, 2025 at 5:59 AM

Location: The Salvation Army Lee County, AL.

Position Type: Regular Full Time/ Hourly

Schedule: Tuesday - Saturday 8-5

Pay: $18.64- $19.00

About this opportunity:

This position plans, directs, and participates in the day-to-day operation, management, and maintenance of a small Salvation Army Service Center with limited social services and a Thrift Store operation.

Responsibilities include:

• Recruits and manages a limited staff and volunteer team.
• Prepares bookkeeping, sales, statistics, and payroll records.
• Participates in screening and providing services to clients.
• Represents The Salvation Army in the community.
• Monitors the receipt and processing of Thrift Store donations.
• Ensures merchandise is properly priced and rotated in order to maximize store sales.
• Plans, directs, coordinates, supervises, and participates in the day-to-day operation of a Salvation Army Service Center and Thrift Store.
• Supervises, schedules, and evaluates the work performed by Thrift Store staff and volunteers; trains staff and volunteers in the proper procedures for performing work.
• Supervises and coordinates the maintenance of the Service Center and Thrift Store equipment and facilities.
• Represents The Salvation Army to community Civic Clubs; builds and maintains positive, professional, and effective working relationships with community agencies providing social services.
• Recruits volunteers for all aspects of The Salvation Army.
• Plans and organizes food drives in order to keep the food pantry well stocked to meet program needs.
• Receives and receipts all donations, sorts and stocks merchandise. Prepares and makes daily sales deposits for the Thrift Store.
• Interviews clients in order to determine needs and provide appropriate assistance and referrals.
• Pays and disburses funds for approved financial assistance and service unit bills.
• Maintains up-to-date social service case history files on all clients.
• Ensures the Service Center office and store is maintained in a neat and orderly manner.
• Prepares and maintains statistical, bookkeeping, and store sales records and reports.
• Prepares and maintains accurate volunteer records.
• Plans, directs, and coordinates the Thanksgiving and Christmas Programs

What we are looking for in you:

• Associate degree in business or related field.

And

• Three years successful experience working in a retail field where producing and sustaining profit is a requirement, with at least one year experience in a supervisory capacity, and ability to become proficient in the social services functions of the job within the first 90 days of employment

Or

• Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Physical Requirements and Working Conditions:

Ability to meet attendance requirements. Ability to read, write, and communicate the English language. Ability to perform mathematical computations. Ability to perform frequent walking and/or standing, kneeling, or squatting relieved by lesser periods of sitting or operating a vehicle. Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like. Work is performed in a normal store environment where there are little or no physical discomforts associated with changes in weather.

Employee Benefits

• Health Insurance
• Voluntary Life Insurance
• Aflac Supplemental - Critical Illness; Accident; Hospital; Vision; Dental
• Vacation, Sick, Personal Leave Time
• Retirement Plans

Why work for us?

The Salvation Army offers a broad range of career opportunities, particularly targeted toward those motivated by our mission, to preach the gospel of Jesus Christ and to meet human needs in his name without discrimination.

We strive to do the “Most Good” for our employees by offering a greater sense of purpose in the work performed by training and mentoring employees and by offering competitive compensation and benefit plans. Our employees understand at the core of their work is the opportunity to be an integral part of an organization that is Doing the Most Good, with these five values at the heart of everything we do:

Additional Information: All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

To apply, please select the “Apply Now” icon at the bottom of this posting.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

When an application is selected for review, typically, only applicants who indicate the relevant education and experience requirements, as indicated in the job description for the position, may be considered for job openings. Please FULLY complete the application, answer questions completely, honestly and to the best of your ability. Please also upload a copy of your resume (when available). Those applicants requiring accommodation to the application and/or interview process should contact a representative of the Human Resources Department at the applicable location. We appreciate your interest in employment opportunities with The Salvation Army!