Service Cashier

Jim Norton Ford; Tulsa (OK); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive Pay

Medical, Vision, Dental Insurance

401(k) Retirement Plan

Group Life Insurance

Flexible Spending Account

Paid Vacation

Employee Discounts

Job summary

Jim Norton Ford is seeking a dependable Service Cashier focused on delivering friendly, accurate service to our automotive service customers. You will process payments, handle cash, and maintain transaction records with attention to detail.

Join a team that values customer care and reliability. The role requires basic computer skills and experience with POS systems in a fast-paced dealership environment, with opportunities for growth and employee discounts.

Qualifications

• High school diploma or equivalent.
• Prior experience in cashiering, preferably in an automotive or retail environment.
• Strong attention to detail and ability to handle cash responsibly.
• Excellent customer service and communication skills.
• Basic computer skills and familiarity with POS systems.
• Ability to work in a fast-paced environment and multitask effectively.

Responsibilities

• Process customer payments accurately and efficiently for service transactions.
• Provide friendly and professional customer service in person and over the phone.
• Maintain accurate records of transactions and paperwork.
• Assist with balancing cash drawer at start and end of shifts.
• Coordinate with service advisors and technicians to ensure smooth customer experiences.
• Handle customer inquiries and resolve payment-related issues promptly.

Skills

Cash handling

Customer service

Attention to detail

Multitasking

Cashier experience

Education

High school diploma or equivalent

Tools

POS systems

Job description

Job Summary

We are seeking a dependable and customer-focused Service Cashier to join our team. In this role, you will be responsible for efficiently processing payments for automotive service transactions while providing exceptional service to our customers.

Benefits

• Competitive Pay
• Medical, Vision, Dental Insurance
• 401(k) Retirement Plan
• Group Life Insurance
• Flexible Spending Account
• Paid Vacation
• Employee Discounts

Responsibilities

• Process customer payments accurately and efficiently for all service-related transactions.
• Provide friendly and professional customer service both in person and over the phone.
• Maintain accurate records of transactions and ensure all paperwork is completed correctly.
• Assist with balancing cash drawer at the beginning and end of shifts.
• Coordinate with service advisors and technicians to facilitate smooth customer experiences.
• Handle customer inquiries and resolve any payment-related issues promptly.

Requirements

• High school diploma or equivalent.
• Prior experience in cashiering, preferably in an automotive or retail environment.
• Strong attention to detail and ability to handle cash responsibly.
• Excellent customer service and communication skills.
• Basic computer skills and familiarity with POS systems.
• Ability to work in a fast-paced environment and multitask effectively.

About Us

The Norton Family has been handling Oklahoma’s automotive needs since 1928, and we take pride in providing the best customer experience possible. There will be plenty of opportunities for growth, training, and advancement. All you need is the same commitment to excellence we have for our customers!

Physical Requirements

• The physical requirements of the position are MEDIUM in intensity.
• Must be able to sit/stand/walk for long periods of time.
• Visual acuity requirements include color, depth perception and field of vision comparable necessary to drive vehicles safely.
• Constant – Reaching, sitting, standing, walking, fingering, grasping, feeling, talking, hearing.
• Frequent – Repetitive motion.
• Occasional – Balancing, kneeling, crouching, pushing, pulling, lifting up to 20 lbs.

Physical Working Conditions

• This position is subject to inside and outside environmental working conditions including but not limited to temperature changes, outside weather conditions, slightly elevated ambient noise levels, minor potential physical hazards such as electrical, mechanical, and cleaning equipment, and minor atmospheric conditions affecting skin or respiratory systems such as fumes, odors and dust associated with operations in an auto dealership.

EEOC Statement

Jim Norton Auto Group maintains a strong policy of equal employment opportunity for all qualified employees. We hire, train, promote and compensate associates based on personal and professional competence and potential for advancement without regard to race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state, or local laws.