Service Business Development Representative

Starling Chevrolet; Orlando (FL); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation

Growth opportunities

Friendly work environment

Employee discounts

Company events

Job summary

Starling Chevrolet in Orlando, FL seeks a Service Business Development Representative to drive service growth by engaging customers, identifying needs, and promoting our automotive services. You will play a pivotal role in generating leads, nurturing relationships, and ensuring a seamless customer experience.

The ideal candidate will excel in communication, be highly organized, and comfortable using a CRM to track interactions and appointments.

Qualifications

• Proven experience in customer service, sales, or business development, preferably within the automotive industry.
• Strong interpersonal and communication skills with the ability to build rapport quickly.
• Highly organized with excellent time management and follow-up abilities.
• Familiarity with CRM software and basic computer applications.
• Self-motivated and goal-oriented with a collaborative team approach.
• Ability to work in a fast-paced environment and adapt to changing priorities.

Responsibilities

• Proactively reach out to existing and potential customers to promote Starling Chevrolet’s service offerings.
• Generate and qualify leads to maximize service department opportunities and revenue.
• Maintain accurate records of customer interactions and service appointments in our CRM system.
• Collaborate with the service team to ensure a seamless customer experience and timely follow-up.
• Develop and nurture long-term relationships with customers to encourage repeat business.
• Identify trends and customer feedback to provide insights for service improvements.

Skills

Customer service

Sales

Business development

Interpersonal skills

Time management

CRM familiarity

Tools

CRM software

Basic computer skills

Job description

Starling Chevrolet is seeking a motivated and dynamic Service Business Development Representative to join our team in Orlando, FL. This role plays a crucial part in driving service business growth by engaging with customers, identifying their needs, and promoting our exceptional automotive services. The ideal candidate will be an excellent communicator with a customer-focused mindset and a passion for the automotive industry.

Responsibilities

• Proactively reach out to existing and potential customers to promote Starling Chevrolet’s service offerings.
• Generate and qualify leads to maximize service department opportunities and revenue.
• Maintain accurate records of customer interactions and service appointments in our CRM system.
• Collaborate with the service team to ensure a seamless customer experience and timely follow-up.
• Develop and nurture long-term relationships with customers to encourage repeat business.
• Identify trends and customer feedback to provide insights for service improvements.

Requirements

• Proven experience in customer service, sales, or business development, preferably within the automotive industry.
• Strong interpersonal and communication skills with the ability to build rapport quickly.
• Highly organized with excellent time management and follow-up abilities.
• Familiarity with CRM software and basic computer applications.
• Self-motivated and goal-oriented with a collaborative team approach.
• Ability to work in a fast-paced environment and adapt to changing priorities.

Professional, well-groomed appearance

• Candidates must be reliable and must report to work every day on time
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Must pass pre-employment testing to include background checks, MVR, and drug screen.

Benefits

• Competitive compensation package (details available upon application).
• Opportunities for professional growth.
• Supportive and friendly work environment.
• Access to employee discounts and company events.

About The Company

Starling Chevrolet is a leading automotive dealership located in Orlando, FL, dedicated to providing outstanding customer service and quality vehicles. We pride ourselves on our commitment to integrity, excellence, and community involvement. Join our team to be part of a company that values your contributions and supports your career advancement.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws