Service Associate - Short Hills

brobstongroup.com - Jobboard; Short Hills (NJ); On-site; USD 30,000 - 40,000; Full time

Job summary

The brobstongroup.com - Jobboard is seeking a customer service associate in Short Hills, New Jersey. You will provide friendly, customer-focused service in a busy department store, assisting customers with product selection and ensuring a positive in-store experience.

The ideal candidate should have previous retail experience, strong communication skills, and the ability to work flexible hours including evenings and weekends. Responsibilities include processing sales accurately and maintaining merchandising standards.

Qualifications

• Previous retail or customer service experience preferred.
• Strong interpersonal and communication skills with a customer-first attitude.
• Ability to work a flexible schedule including evenings, weekends, and holidays.
• Basic cash handling and point-of-sale proficiency; able to stand for extended periods.

Responsibilities

• Greet and engage customers, assess needs, and provide product recommendations.
• Process sales, returns, and exchanges accurately at the point of sale.
• Maintain merchandising standards, restock merchandise, and ensure tidy displays.
• Handle customer inquiries and resolve issues or elevate to management as needed.

Skills

Customer service skills

Interpersonal skills

Communication skills

Cash handling

Job description

Summary

Provide friendly, customer-focused service on the sales floor in a busy department store environment. Assist customers with product selection, answer questions, and help create a positive in-store experience. Support sales goals while maintaining store presentation and operational standards.

Responsibilities

• Greet and engage customers, assess needs, and provide product recommendations.
• Process sales, returns, and exchanges accurately at the point of sale.
• Maintain merchandising standards, restock merchandise, and ensure tidy displays.
• Handle customer inquiries and resolve issues or elevate to management as needed.

Requirements

• Previous retail or customer service experience preferred.
• Strong interpersonal and communication skills with a customer-first attitude.
• Ability to work a flexible schedule including evenings, weekends, and holidays.
• Basic cash handling and point-of-sale proficiency; able to stand for extended periods.