Service Associate - Night

EōS Fitness; Webster (TX); Sur place; USD 15 153 - 16 531; Temps partiel

Avantages offerts par ce poste

Free membership for you and a plus-one family member

Discounted personal training and merchandise

Employee referral program

Daily pay offered

Group health, dental, and vision insurance

401(k) with company matching

Résumé du poste

EōS Fitness in Webster, Texas is hiring for a front desk position where you will greet members, provide information about services, and ensure a fun environment. The ideal candidate has a customer service background and an interest in fitness.

This role requires working overnight shifts and includes responsibilities like managing check-ins, addressing inquiries, and maintaining a clean front desk. Benefits include a free membership, discounted training, and health plans.

Qualifications

• Previous experience in customer service or front desk role.
• Strong interest in the fitness industry is a plus.
• Proficiency in MS Office and familiarity with gym management software.

Responsabilités

• Greet members and guests with a friendly attitude.
• Provide information about gym services and membership options.
• Address member inquiries and complaints promptly.

Connaissances

Customer service experience

Interpersonal skills

Organizational skills

MS Office proficiency

Problem-solving skills

Outils

Gym management software

Description du poste

Core Purpose

To create loyal, lifelong fans and exercise practitioners.

Position Purpose

Be a great host, the members best source of information and create a fun atmosphere for members, guests and staff.

Responsibilities

• Greet members and guests with a friendly and professional attitude
• Provide information about gym services, programs, and membership options.
• Address member inquiries, concerns, and complaints promptly and professionally.
• Check-in members and guests using the gym’s management system.
• Oversee and manage check-in alerts and notifications.
• Ensure the front desk area is clean, organized, and stocked with necessary supplies.
• Process payments for memberships, classes, and retail items.
• Follow safety protocols and procedures to ensure the well‑being of all gym members and staff.
• Monitor and manage inventory levels for coolers, beverages, and bar items, as well as track sales performance.
• Complete gym walks to rack weights, pick up trash, and complete bathroom and locker room checks.

Qualifications

• Previous experience in customer service or front desk role.
• Experience or strong interest in the fitness industry is a plus.
• Excellent interpersonal skills with a customer‑focused attitude.
• Ability to multitask and handle a fast‑paced environment.
• Proficiency in MS Office and familiarity with gym management software.
• Strong organizational and problem‑solving skills.
• Must be able to work overnight hours – 10 pm to 6 am, but may vary on business needs.
• Embraces our Core Values.

Requirements

• CPR certification required within 30 days of hire.
• Must attend all mandatory company trainings within 30 days of employment.
• Follow all current company policies and standard operating procedures, which may be updated or changed over time.
• Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public.
• Ability to bend routinely and repetitively to lift more than 40 lbs.
• Ability to access and operate company computer systems in order to prepare documents, enter data, and read reports from database or email system.

Hourly Pay Range

$11 - $12 USD

Benefits and Perks

• A highly energetic and collaborative team.
• A management team that cares about your professional development.
• Free membership for you and a plus‑one family member.
• Discounted personal training and merchandise – including supplements.
• Employee referral program.
• Daily pay offered – access your funds before payday.
• Competitive pay plus vacation, holiday, and sick pay.
• Group health, dental, vision, supplemental life, and employee assistance program.
• 401(k) with company matching.
• Personal education growth options with Sophia Learning.

Equal Opportunity Employer

EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.