Service Associate - Night

EōS Fitness; North Las Vegas (NV); Vor Ort; USD 19.286 - 20.664; Teilzeit

Benefits dieser Stelle

Free membership for you and family

Discounted personal training

Daily pay access

Zusammenfassung

EōS Fitness in North Las Vegas is looking for a Front Desk Associate to provide excellent customer service to members and guests. The role involves checking in members, answering queries, and ensuring a clean and organized front desk area.

Ideal candidates will have experience in customer service, strong interpersonal skills, and be comfortable working overnight shifts. Benefits include free membership and competitive pay.

Qualifikationen

• Previous experience in customer service or front desk role.
• Ability to multitask in a fast-paced environment.
• CPR certification required within 30 days of hire.

Aufgaben

• Greet members and guests with a friendly attitude.
• Provide information about gym services and programs.
• Check-in members and guests using the gym’s management system.
• Monitor and manage inventory levels.

Kenntnisse

Customer service experience

Interpersonal skills

MS Office proficiency

Organizational skills

Problem-solving skills

Tools

Gym management software

Jobbeschreibung

Core Purpose

To create loyal, lifelong fans and exercise practitioners.

Position Purpose

Be a great host, the members’ best source of information and create a fun atmosphere for members, guests and staff.

Responsibilities

• Greet members and guests with a friendly and professional attitude
• Provide information about gym services, programs, and membership options
• Address member inquiries, concerns, and complaints promptly and professionally
• Check‑in members and guests using the gym’s management system
• Oversee and manage check‑in alerts and notifications
• Ensure the front desk area is clean, organized, and stocked with necessary supplies
• Process payments for memberships, classes, and retail items
• Follow safety protocols and procedures to ensure the well‑being of all gym members and staff
• Monitor and manage inventory levels for coolers, beverages, and bar items, and track sales performance
• Complete gym walks to rack weights, pick up trash, and perform bathroom and locker room checks

Qualifications

• Previous experience in customer service or front desk role
• Experience or strong interest in the fitness industry is a plus
• Excellent interpersonal skills with a customer‑focused attitude
• Ability to multitask and handle a fast‑paced environment
• Proficiency in MS Office and familiarity with gym management software
• Strong organizational and problem‑solving skills
• Must be able to work overnight hours – 10 pm – 6 am (may vary on business needs)
• And, of course, someone who embraces our Core Values

Requirements

• CPR certification required within 30 days of hire
• Must attend all mandatory company trainings within 30 days of employment
• Follow all current company policies and standard operating procedures, which may be updated or changed over time
• Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public
• Ability to bend routinely and repetitively to lift more than 40 lbs
• Ability to access and operate company computer systems to prepare documents, enter data, and read reports from database or email system

Hourly Pay Range

$14 – $15 USD

Benefits and Perks

• A highly energetic and collaborative team
• A management team that cares about your professional development
• Free membership for you and plus one family member
• Discounted personal training and merchandise – including supplements
• Employee referral program
• Daily pay offered – access your funds before payday
• Competitive pay plus vacation, holiday, and sick pay*
• Group health, dental, vision, supplemental life, and employee assistance program are offered!*
• 401(k) + company matching!*
• Personal education growth options with Sophia Learning

*Based on eligibility of tenure and full‑time vs. part‑time employment.

Equal Opportunity Statement

EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.