Service Associate II Monday-Friday 8am-430pm ET

United Parcel Service Sweden Aktiebolag; United States; Sur place; USD 25 000 - 33 000; Plein temps

Avantages offerts par ce poste

Weekly pay

401(k)

Medical, dental and vision coverage

Résumé du poste

United Parcel Service Sweden Aktiebolag in the United States is hiring a Healthcare Service Associate II to support order fulfillment of priority healthcare products, from receipt to packing and shipping.

You will use RF scanners and a warehouse management system to maintain accuracy and safety across ambient, refrigerated, and freezer environments while meeting SLAs.

This permanent, on-site role offers weekly pay and a benefits package including medical, dental, vision, and a 401(k).

Qualifications

• Must be a U.S. Citizen or National, or otherwise eligible to work in the United States.

Responsabilités

• Lift up to 70 lbs.
• Perform warehouse activities including picking, packing, shipping, receiving, put-away, cycle count, and inventory audit.
• Use RF scanners to perform warehouse tasks electronically.
• Operate with high accuracy and minimal supervision following defined processes.
• Use WMS to manage outbound/inbound processes and inventory control.
• Ensure transaction accuracy with safety and quality compliance.
• Work in ambient, refrigerated, or freezer environments.
• Complete background check and drug screen as required.
• Deliver tasks in support of UPS core operations and meet SOPs.
• Collaborate with vendors, customers, and internal teams to support services.
• Manage daily facility activities related to compliance, inventory, scheduling, and safety.
• Forecasting, allocations, and annual planning activities as needed to meet business goals.
• Strengthen customer relationships through effective service.

Description du poste

Job Title

Healthcare Service Associate II

Job Description

The primary component of our Healthcare team is order fulfillment, including receipt of our customers' priority healthcare products into our warehouse facility, placement of stock into storage, receiving orders, picking and packing orders, shipping orders, and conducting customer service support. Our healthcare team members provide an important service for the world's medical devices, testing equipment, pharmaceuticals and more.

Speed, consistency, flexibility and visibility are delivered to our clients through our customer first approach. For us, it's more than a package, it's a patient. Healthcare Service Associates II help our clients become more efficient, which allows them to focus on their core competencies, better serve their customers, and improve the products and services they offer.

Responsibilities

• The ability to lift up to 70 lbs
• An ability to perform all warehouse activities including but not limited to picking, packing, shipping, receiving, put‑away, cycle count, and inventory audit
• Utilize radio frequency (RF) scanners to electronically perform warehouse activities
• Perform all tasks using defined job processes with a high level of accuracy and minimal supervision
• Utilize computer‑based warehouse management system (WMS) to perform all warehouse activities including outbound process, inbound process and inventory control.
• Ensure transaction accuracy along with safety and quality compliance.
• Works in a variety of environments to include temperatures in the ambient warehouse, refrigerated storage spaces, or freezer spaces.
• Successful completion of background check and a drug screen is required.
• Delivers hands‑on work, typically related to the core UPS business operations. Follows established processes and procedures to execute work efficiently and safely.
• Performs manual work that requires skills developed through formal training or work experience. Works within established procedures and guidelines. Completes assigned tasks with a moderate degree of supervision.
• Manages the delivery or deployment of contracted services to customers to ensure that SLAs (service level agreements) and KPI (key performance indicators) as defined in the relevant contracts are met or exceeded.
• Supports business products by collaborating with vendors, customers, and other internal support groups.
• Responsible for daily facility activities related to government compliance, inbound receipts, kitting, processing orders, procuring suppliers, managing inventory, staffing, facility inspections, employee engagement, development, safety, security, profitability, etc.
• Performs a variety of financial activities including forecasting, allocations, adjustments and creating annual business plans to meet business unit and corporate initiatives.
• Responsible for retaining and strengthening customer relationships which may include face to face customer service.
• Identifies and recommends opportunities for improving efficiency, effectiveness, and capabilities of the operation.
• May provide support to field stocking locations (FSL), agent locations across multiple geographies, and support the provider network.
• Excellent weekly pay
• 401(k)
• Medical, dental and vision after waiting period.

Employee Type

Permanent

Harassment Policy

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria

• UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications

• Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.