Service Associate, Full Time - Short Hills

Bloomingdale's, LLC; Short Hills (NJ); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Performance and Referral bonus opportunities

Merchandise discounts

Employee Assistance Program

Colleague Resource Groups

Job summary

Bloomingdale's in Short Hills, New Jersey, is seeking a B-Helpful Professional to provide exceptional customer assistance and create a fun shopping experience. This role is ideal for individuals with strong interpersonal skills who can work well independently and as part of a team. Candidates should have a High School Diploma or equivalent. Responsibilities include managing service hubs, processing orders, and engaging customers with genuine interactions. A flexible schedule is required as retail hours include evenings and weekends.

Qualifications

• No experience required.
• Ability to work a flexible schedule with retail hours.
• Resourceful and able to adapt to changing priorities.

Responsibilities

• Engage all customers with friendly interactions.
• Manage in-store service hub for customer assistance.
• Participate in merchandising and operational requirements.

Skills

Strong interpersonal skills

Ability to communicate with diverse groups

Resourceful self-starter

Education

High School Diploma or equivalent

Job description

Our Brand

Bloomingdale's has pushed boundaries, defined trends and made style a source of joy and personal expression for 150 years. Ask anyone who works here the secret to our longevity, and you'll hear the same thing: it's unequivocally our people. We listen to them. We respect them. We appreciate them. We welcome and embrace their diversity of background, thought and opinion while having a lot of fun along the way. After a century and a half, we're proud to still be a work in progress, iterating and adapting to a fast-changing landscape, while maintaining core values that put our people first.

What We Can Offer You

• Performance and Referral bonus opportunities
• Merchandise discounts
• An inclusive, challenging, and refreshingly fun work environment
• Empowerment to perform impactful work with tangible results
• Employee Assistance Program (mental health and financial literacy resources)
• Colleague Resource Groups (CRGs), give-back/volunteer opportunities

Job Overview

The B-Helpful Professional is highly energetic and engaged, serving as a "go to" resource for our customers and associates throughout the store. To deliver our mission statement to be like no other store in the world, our B-Helpful Professional possess speed, attention to detail, collaborative spirit and teamwork to drive an easy and fun shopping experience for our customers. The B-Helpful Professional manages an in-store service hub and provides a quick, seamless and efficient process to assist customers with their Buy Online Pick-up in Store orders (BOPS), processing easy returns, providing tourism information and facilitating the booking of appointments for various in store services.

Essential Functions

• Create an in-store easy seamless and fun experience through greeting and engaging all customers and providing a genuine and friendly interaction
• Embrace and be proficient with technology
• Participate in the merchandising and operational requirements of the role

Qualifications and Competencies

• Candidates with a High School Diploma or equivalent are encouraged to apply
• No experience required
• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
• Resourceful and able to adapt quickly to changing priorities
• Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Essential Physical Requirements

• Position requires prolonged periods of standing/walking around store or department
• May involve reaching, crouching, kneeling, stooping and color vision
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
• Frequently lift/move up to 25lbs

Macy's, Inc. - including Macy's, Bloomingdale's, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment.