Service Associate

Family Fare, LLC; South Bend, Northern (IN, KY); On-site; USD 17,000 - 22,000; Full time

Job summary

SpartanNash is hiring a store associate at Family Fare in South Bend to bag groceries, provide carry-out service, and help keep the department clean and well stocked. You will assist guests, know product locations, and handle carts as needed.

Strong communication and a high school diploma (or GED) preferred. Ability to work independently, follow safety guidelines, and support other departments as required is essential.

Qualifications

• High School Diploma (GED) preferred.
• Good oral communication and polite customer interaction.
• Ability to interact effectively with customers.

Responsibilities

• Bag groceries with proper supplies and techniques.
• Collect, return, clean, and organize shopping carts; assist customers by loading groceries into their vehicles.
• Maintain a clean, attractive, and well-stocked department.
• Know the location of products in the store and assist customers as needed.
• Follow PPE, safety, food safety, and guest experience guidelines.
• May be assigned tasks in other departments based on customer experience needs.

Skills

Customer service

Communication

Independent work

Education

High School Diploma or GED

Job description

Location: 525 S. Mayflower Rd - South Bend, Indiana 46619

Position Summary

This role is responsible to provide highly satisfactory service and assistance to guests; bag groceries and provide carry‑out service to vehicles for quests, retrieve carts from parking area, perform bottle tasks and janitorial duties as needed. Ensure that the shift contributes to the financial best interests of the store. Complete all other duties as assigned in a timely manner.

Here’s what you’ll do:

• Use proper bagging supplies and proper bagging techniques when handling guests' purchases.
• Empty bottle bins, clean bottle machines & bottle return area.
• Collect, return, clean, and organize shopping carts and take out and load groceries into customers’ vehicles.
• Have familiarity with location of products carried in the store.
• Handle spoiled/damaged products per established guidelines.
• Maintain a clean, attractive and well stocked department.
• Know the location of products in the store.
• Able to work independently of others.
• Perform cleaning duties as well as other assigned work in a timely manner.
• Follow all PPE and Safety Guidelines.
• Follow all Food Safety and Cleaning Expectations.
• Follow Guest Experience Guidelines.
• May be assigned tasks in other departments based on customer experience need.
• Additional responsibilities may be assigned as needed.

Here’s what you’ll need:

• High School Diploma (GED) preferred
• Good oral communication skills.
• Ability to interact politely and effectively with customers.

Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment.

As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.

SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two‑way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans. We are not able to sponsor work visas for this position.

C&S Wholesale Grocers, LLC is a leader in food solutions across the United States. Established in 1918, C&S had its start as a supplier to independent grocery stores. Today, the C&S family of companies — including Grocers Supply, Hansen Distribution Group, FreshKo Produce Services, The Davidson Specialty Food Group and SpartanNash — delivers innovative supply chain solutions, products and services to chain, independent and military customers from 60 distribution centers nationwide. C&S offers a comprehensive range of products for every aisle of the grocery store, from fresh produce to household goods, including within our private label portfolio. C&S operates more than 200 corporate‑run grocery stores primarily under the banners: D&W Fresh Market, Grand Union, Family Fare, Martin's Super Markets and Piggly Wiggly.

C&S is deeply committed to corporate citizenship, actively supporting various charitable causes that help enrich and feed our communities.