Service and Sales Technician

Auto‑Chlor System; Byron Township (MI); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Company vehicle for business use

Benefits package (medical, dental, and

Profit sharing

Paid time off

Training and career growth

Family-owned values

Job summary

Auto-Chlor System in Grand Rapids, MI is seeking a Route Service and Sales Representative who combines mechanical skill with a heart for customer service and is looking for a long-term career with growth potential.

In this role you will install, service and maintain commercial dishwashing equipment, build strong relationships with restaurant clients, troubleshoot issues, ensure safety compliance, manage routes and inventory, and partner with customers for growth.

Qualifications

• Experience in customer service or maintenance roles preferred.
• Strong mechanical aptitude and problem-solving mindset.
• Safety-conscious with attention to procedures.

Responsibilities

• Install, service, and maintain commercial dishwashing equipment across the Grand Rapids market.
• Build strong, proactive relationships with restaurant and hospitality customers.
• Diagnose and repair electrical, mechanical, and plumbing issues with precision.
• Ensure full safety compliance in all tasks, including chemical handling.
• Manage route scheduling, inventory, and equipment care for consistent results.
• Partner with customers to identify opportunities for growth and satisfaction.

Skills

Customer service

Maintenance

Mechanical aptitude

Troubleshooting

Safety awareness

Driver's license

Job description

Grand Rapids | 970
1075 73rd Street Southwest
STE#C
Byron Center, MI 49315, USA

• Pay or shift range: $23 USD to $24 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

We’re looking for a Route Service and Sales Representative in Grand Rapids, MI who combines mechanical skill with a heart for customer service — someone who wants more than just a job, but a long-term career with growth potential.

What You’ll Gain

• Pay: $23-$24/hr. Average yearly of $65,000-$70,000 with on-call and incentives.
• Company-provided vehicle for business use during work hours.
• Full benefits package — medical, dental, vision, profit sharing, and paid time off.
• Paid, hands-on training with experienced leaders and technicians.
• A career path with advancement opportunities.
• The stability and pride of working for a family-owned company that values service, safety, and people development.

What You’ll Do

• Install, service, and maintain commercial dishwashing and cleaning equipment across the Grand Rapids market.
• Build strong relationships with restaurant and hospitality customers through reliable, proactive service.
• Diagnose and repair electrical, mechanical, and plumbing-related issues with precision and professionalism.
• Ensure full safety compliance in every task — from chemical handling to equipment procedures.
• Manage route scheduling, inventory, and equipment care to ensure consistent results.
• Partner with your customers to identify opportunities for growth and satisfaction.

What You Bring

• Prior experience in Customer Service, or as a Maintenance Specialist, or related mechanical field preferred.
• Strong technical or mechanical aptitude — comfortable with troubleshooting and hands-on problem solving.
• Excellent customer service and communication skills.
• High sense of accountability, safety awareness, and pride in workmanship.
• Valid driver’s license for at least 3 years.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.