Service Analyst

KellyMitchell Group; Overland Park (KS); On-site; USD 80,000 - 100,000; Full time

Job summary

A prominent client services organization in Overland Park, Kansas is looking for a Service Analyst to join their team. In this role, you will handle various service requests, manage routine tasks diligently, and support office events. Ideal candidates should have an associate's degree or equivalent experience, excellent communication skills, and proficiency in Microsoft Office. Benefits include medical, dental, vision insurance, and 401K options. Join us to elevate your career in a professional setting.

Benefits

Medical, Dental, & Vision Insurance Plans

Employee-Owned Profit Sharing (ESOP)

401K offered

Qualifications

• Strong dependability, punctuality, and consistent attendance are vital.
• Excellent written and verbal communication skills are required.
• Experience in a corporate office environment is preferable.

Responsibilities

• Receive, assess, and process service requests.
• Transact routine non-financial activity on client accounts.
• Handle business services tasks from the operations team.

Skills

Proficient in Microsoft Office

Strong verbal communication skills

Punctual and dependable

Attention to detail

Education

Associate's degree preferred

Tools

Microsoft Excel

Salesforce

Job description

Job Summary

Our client is seeking a Service Analyst to join their team! This position is located in Overland Park, Kansas.

Duties

• Receive, assess, and process service requests
• Transact routine non-financial activity on client accounts with accuracy and expediency
• Email and mail out documents
• Perform mail merges
• Handle business services tasks from the operations team
• Assist team members to meet departmental and regulatory standards
• Make effective decisions based on comprehensive case analysis
• Support occasional office events, including setup and vendor coordination
• Maintain professional appearance and behavior in a corporate office setting

Desired Skills / Experience

• Associate's degree preferred, or equivalent professional experience
• Proficient in Microsoft Office suite, particularly Microsoft Excel; experience with Salesforce is a plus
• Prior experience in a corporate office environment, demonstrating adherence to company policies and dress code
• Demonstrates strong dependability, punctuality, and consistent attendance
• Excellent written and verbal communication skills, with the ability to interact professionally with colleagues and clients
• Professional demeanor, confidence, and strong teamwork abilities
• Capable of managing multiple tasks efficiently while maintaining attention to detail
• High level of integrity, ethical judgment, and decisiveness
• Quick to learn and adapt, including through structured onsite training programs

Benefits

• Medical, Dental, & Vision Insurance Plans
• Employee-Owned Profit Sharing (ESOP)
• 401K offered

The approximate pay range for this position is between $10.00 and $15.00 . Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.