Service Agent (MSA Spotless)

Mighty Wash; Round Rock (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Life insurance

Company‑subsidized medical insurance

HSA contribution matches

Tuition reimbursement

Paid time off

Volunteer time off

Paid parental leave

Job summary

Mighty Wash is seeking a Full‑Time MSA to deliver outstanding customer service, process transactions, and promote subscription sales while upholding our values of excellence and integrity. You will work closely with a team to maintain high quality and a welcoming environment.

You’ll engage directly with customers, answer inquiries, and resolve issues with a focus on results, organization, and service. Join a faith‑driven team committed to balance and purpose.

Qualifications

• Exceptional communication skills to engage effectively with customers and team members.
• Strong attention to detail for maintaining the quality and accuracy of customer orders.
• Excellent organizational skills to juggle multiple tasks efficiently.
• Adaptability to handle various challenges with creative problem‑solving and quick thinking.
• Results‑oriented mindset to meet goals and exceed customer expectations consistently.
• Collaborative spirit to work effectively in a team‑focused culture.
• Customer‑first attitude to reflect our commitment to service and stewardship.

Responsibilities

• Provide outstanding customer service at the point of sale and throughout the customer journey.
• Drive subscription sales and upsell opportunities while maintaining a friendly, efficient experience.
• Maintain a clean, organized workspace and assist with daily operations as needed.
• Engage with customers, answer inquiries, and resolve issues with a focus on achieving results.
• Collaborate with teammates to ensure smooth operations and high service standards.

Skills

Communication skills

Attention to detail

Organizational skills

Adaptability

Results oriented

Collaborative spirit

Customer-first attitude

Job description

Who are we? An Introduction

Mighty Wash is a faith-driven team committed to serving others. Our core values: excellence, integrity, love, results, service, stewardship, and teamwork, guide every decision and action we take. We believe work is more than a paycheck; it’s a calling to create impact in our communities and care for one another. We invest in our people through growth opportunities, support for family and faith, and a culture that values balance and purpose. To support our team, we offer life insurance, company‑subsidized medical insurance, HSA contribution matches, tuition reimbursement, paid time off, volunteer time off, paid parental leave, and more. Along with these benefits, we foster a true community within the workplace; one that supports you in more ways than just financially. Together, we build more than a workplace; we build a place for people to grow, belong, and thrive.

Are you excited about this MSA job?

As a new Full‑Time MSA at Mighty Wash, your day‑to‑day expectations will revolve around delivering outstanding customer service while maintaining high standards of quality. You’ll be responsible for processing customer transactions, ensuring that each interaction embodies our core values of excellence and integrity. You’ll actively collaborate with team members, fostering a spirit of teamwork that promotes efficiency and innovation. Your role will include customer service, subscription sales, and maintaining a clean and organized workspace. Expect to engage with customers directly, answering inquiries, and resolving issues with a focus on achieving results.

Requirements for this MSA job

• Exceptional communication skills to engage effectively with customers and team members.
• Strong attention to detail for maintaining the quality and accuracy of customer orders.
• Excellent organizational skills to juggle multiple tasks efficiently.
• Adaptability to handle various challenges with creative problem‑solving and quick thinking.
• Results‑oriented mindset to meet goals and exceed customer expectations consistently.
• Collaborative spirit to work effectively in a team‑focused culture.
• Customer‑first attitude to reflect our commitment to service and stewardship.