Service Advisor Trainee

Caliber; National City (CA); On-site; USD 54,443,000 - 65,904,000; Full time

Benefits offered by this job

Medical, dental and vision

Paid vacation & holidays

I-CAR training

Career growth opportunities

Job summary

Caliber Collision has an immediate opening for a Collision Estimator at the National City service center. The role covers writing estimates, processing reviews, checking in customer vehicles, and completing final paperwork prior to delivery.

You will handle DRP, final invoicing, and total loss administration while keeping customers updated on vehicle status. We value a strong sales orientation and knowledge of repair processes, with responsibilities including status updates and adherence to

Qualifications

• 2+ years of collision estimating experience; sales experience preferred.
• Must be 21 years of age or older.
• Must have a valid driver’s license and be eligible for coverage under our company insurance policy.
• Must possess a Motor Vehicle Physical Damage Appraisers License.

Responsibilities

• Write estimates, conduct process reviews, and check in customer vehicles.
• Complete final customer paperwork prior to vehicle delivery (DRP, final invoice).
• Finalizing total loss administration and providing post repair plan communication to customers.
• Ensure adherence to Caliber safety rules and company standards.

Skills

CCC1 estimating software

Sales oriented

Attention to instructions

Tools

CCC1 estimating software

Job description

Service Center

National City

JOB SUMMARY

Caliber Collision has an immediate job opening for a Collision Estimator to perform all-purpose duties, which may include, but not limited to: Writing estimates, conducting process reviews, checking in customer vehicles, completing final customer paperwork prior to vehicle delivery (DRP, final invoice), finalizing total loss administration and providing post repair plan communication including all vehicle status updates to customers while complying with all Caliber safety rules, guidelines and company standards.

OUR COLLISION ESTIMATORS FOR THIS POSITION CAN MAKE UP TO:

BENEFITS OF JOINING THE CALIBER FAMILY

$19-$23 Junior Writer

• Benefits from day one: Immediately eligible for medical, dental and vision
• Industry Comparable Pay - Paid weekly
• Paid Vacation & Holidays - Can begin accruing day 1
• Paid Skilled Trainings and Certifications - I-CAR
• Career growth opportunities - we promote from within!

REQUIREMENTS

• 2+ years of collision estimating experience; sales experience preferred
• Must be 21 years of age or older
• Must have a valid driver’s license and be eligible for coverage under our company insurance policy
• Must possess a Motor Vehicle Physical Damage Appraisers License

ABILITIES/SKILLS/KNOWLEDGE

• Ability to do consistent physical activity - reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs
• Must have prior experience with CCC1 or similar estimating software
• You have an advance understanding and knowledge of the repair process/procedures
• Strong sales orientation
• Be able to understand instructions - written and verbal
• Can prioritize competing tasks and adapt easily to a fast-paced environment

Caliber has grown beyond 1700 centers nationwide and features a full range of automotive services, including Caliber Collision, one of the nation’s largest auto collision repair provider across 41 states; Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile diagnostic scanning and calibration, powered by hands-on experts and Caliber Fleet Services for all services, which includes collision repair and full-service auto care - offering you a holistic solution to fleet care. With the Purpose of Restoring the Rhythm of Your Life®, Caliber’s more than 30,000 teammates are committed to getting customers back on the road safely - and back to the rhythm of their lives - every day.

By joining Caliber, you can help us Restore the Rhythm of our Customers Lives. We see the potential in every member of our team and look for every opportunity to advance their careers. We believe in consistent career training on leadership skills and new technologies to make sure every teammate has an opportunity to achieve their career goals.

Caliber is an Equal Opportunity Employer

Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.