Service Advisor / Manager In Training

Meineke Car Care Centers; Phoenix (AZ); On-site; USD 50,000 - 65,000; Full time

Job summary

A leading automotive service group in Phoenix is seeking a Service Advisor / Manager in Training. The ideal candidate will demonstrate strong communication and customer service skills, along with an automotive background. Responsibilities include assisting in team leadership, managing operations, and handling customer service tasks. The position offers competitive compensation between $50,000 and $65,000 annually, and personal and professional growth opportunities within a supportive work environment.

Benefits

401(k)

401(k) matching

Competitive salary

Dental insurance

Employee discounts

Free uniforms

Health insurance

Paid time off

Training & development

Competitive compensation

Career advancement

Comprehensive benefits package

Positive work environment

Work-life balance

Qualifications

• Two years of experience as an automotive service writer or service advisor.
• Valid driver's license and clean driving record.
• Successful completion of a background check.

Responsibilities

• Assist General Manager in leading a team to ensure morale and satisfaction.
• Ensure timely completion of repairs and maintenance tasks.
• Oversee daily operations across multiple functions.
• Manage service department paperwork flow.

Skills

Communication skills

Customer relationship management

Service writer capabilities

Automotive technology understanding

Education

High school diploma or GED

Bachelor's degree preferred

Job description

Benefits / Perks

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Competitive Compensation
• Career Advancement
• Training and Development
• Comprehensive Benefits Package
• Employee Discounts
• Positive Work Environment
• Locally-Owned
• Cutting-Edge Tools and Equipment :
• Work-Life Balance

Job Summary

We are looking for a Service Advisor / Manager in Training to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and a passion for being a key player on a winning team.

Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including customer service, creating and presenting estimates, assisting customers with payment options, inventory / parts ordering and technician management.

Responsibilities

• Assist the General Manager in leading a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
• Ensure repairs and maintenance tasks are completed in a timely manner
• Oversee day-to-day operations across a broad range of functions
• Manage the flow of service department paperwork, including digital inspections, vendor invoices, repair orders, and processing payments

Qualifications

• High school diploma or GED required bachelor’s degree preferred
• Valid state-issued driver’s license and clean driving record are required
• Successful completion of a background check
• At least two years of experience as an automotive service writer or service advisor is required. Other sales / customer service experience may be considered.
• Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required

Why Meineke?

• Meineke values personal and professional growth.
• Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
• Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
• With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.

Compensation : $50, - $65, per year

As a leader in the automotive aftermarket, Meineke is constantly looking for driven and talented individuals to join our team. In over 700 shops spanning coast-to-coast, we look for those who share our passion for high quality repair work to help get our customers back on the road.

A career with Meineke means putting your knowledge and hard-earned skills to work in a locally-owned shop. Whether you’re looking for a position as a Shop Manager, Technician, or Service Advisor, Meineke provides opportunities for real-world experience in your local area.