Service Advisor | Base + Commission - Jim Click Nissan

Jim Click Automotive Team; Tucson (AZ); Hybrid; USD 42,000 - 58,000; Full time

Benefits offered by this job

Medical & Dental

Life Insurance

401(k) with match

Paid Time Off

Employee discounts

Job summary

Jim Click Nissan in Tucson, AZ is seeking a Service Advisor to guide customers through the service process, document needs, and coordinate with technicians to ensure timely repairs.

You’ll build trust, present recommended maintenance with clear pricing, and help grow a long-term career in automotive service within a team that emphasizes growth, training, and competitive benefits.

Qualifications

• Previous automotive service advisor or customer service experience preferred.
• Strong communication and interpersonal skills.
• Self-motivated with a positive, professional attitude.

Responsibilities

• Greet service customers and assist them throughout the service process.
• Listen to customer concerns and accurately document service needs.
• Present recommended repairs, maintenance, and pricing clearly.
• Build and maintain strong customer relationships.
• Communicate with technicians to ensure accurate and timely repairs.
• Provide vehicle status updates and follow up as needed.
• Prepare and finalize repair orders accurately and efficiently.
• Deliver a positive, professional customer experience.

Skills

Customer service

Communication

Interpersonal skills

Fast-paced environment

Dealership systems

Job description

Job DetailsJob Location: Jim Click Nissan - Tucson, AZ 85705Job Category: ServiceService Advisor – Jim Click Nissan

Turn your communication skills, organization, and customer focus into a rewarding automotive service career.

If you’re motivated, people‑oriented, and thrive in a fast‑paced environment, this role puts you at the center of customer satisfaction and service department success. As a Service Advisor, you’ll guide customers through the service process—building trust, recommending needed repairs and maintenance, and supporting a long‑term career in automotive service.

Jim Click Automotive Group is hiring Service Advisors at Jim Click Nissan and is looking for driven individuals who want opportunity, stability, and the ability to grow with a respected name in the industry.

Why Join Us?

• Multiple locations with strong service traffic and consistent opportunity
• Proven training and support systems to help you succeed
• Performance‑driven culture with earning potential tied to results
• Opportunity to build a long‑term career, not just a job
• Work with trusted, manufacturer‑backed brands
• Supportive team environment focused on growth and success

Service Advisor Job Responsibilities

• Greet service customers and assist them throughout the service process
• Listen to customer concerns and accurately document service needs
• Present recommended repairs, maintenance, and pricing clearly
• Build and maintain strong customer relationships
• Communicate with technicians to ensure accurate and timely repairs
• Provide vehicle status updates and follow up as needed
• Prepare and finalize repair orders accurately and efficiently
• Deliver a positive, professional customer experience

Service Advisor Benefits & Compensation

On top of competitive pay, we are proud to offer…

• Employer‑subsidized Medical and Dental insurance, with comprehensive coverage options
• Company‑Paid Life Insurance, Employee Assistance Plan, and text‑based Telehealth
• A variety of voluntary benefit options, including Short and Long‑Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family
• 401(k) with Company Match
• Generous Paid Time Off that begins accruing from Day 1
• Exclusive employee pricing for you and your family on parts, service, and vehicles

QualificationsService Advisor Qualifications

• Previous automotive service advisor or customer service experience preferred
• Strong communication and interpersonal skills
• Self‑motivated with a positive, professional attitude
• Ability to work in a fast‑paced, customer‑driven environment
• Comfort learning dealership systems and service processes
• Valid driver’s license and clean driving record

Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check, and a pre‑employment drug screen.