Service Advisor/Assistant Service Manager

Toyota of Easley; Easley (SC); On-site; USD 42,000 - 61,000; Full time

Benefits offered by this job

Upward growth opportunities

5 day work week

UBER competitive pay plan

Paid vacation

401K/Retirement plan

Job summary

Toyota of Easley is seeking an Experienced, driven Service Advisor/Assistant Manager who focuses on delivering exceptional customer service in our busy service department. You will guide the drive lane flow, keep customers informed, and help create a positive dealership impression.

In this role, you will take ownership of the customer experience, provide concierge support for owner inquiries, and ensure efficient utilization of technicians' time, contributing to smooth daily operations and

Qualifications

• Experience in dealership service drive lane and customer service.
• Ability to manage a team and prioritize tasks.
• Organized and friendly personality.
• Valid in-state driver’s license and insurance.

Responsibilities

• Oversee flow of Drive Lane. Ensure customers receive prompt, courteous, and effective service.
• Take ownership of the customer’s experience by carrying out those additional assignments that allow the dealership to leave a great positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
• Ensure that the daily inventory of technicians’ time is consistently presented to our service customers.

Skills

Organized

Dealership experience

People management

Driver's license

Job description

Toyota ofEasley is looking for an Experienced, driven and customer focused Service Advisor/Assistant Manager. We expect you to invest your time into the Toyota brand and in return, we’ll reward you with a fantastic place to work ans supply a great income.

WE OFFER:

• Opportunity for upward growth with company
• 5 day work week
• UBER competitive pay plan
• Paid vacation
• 401K/Retirement plan

RESPONSIBILITIES:

• Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer’s experience by carrying out those additional assignments that allow the dealership to leave a great positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
• Ensure that the daily inventory of technicians’ time is consistently presented to our service customers.

REQUIREMENTS:

• Organized and friendly personality
• Dealership experience is required
• Knowledge of dealership drive lane
• Demonstrated ability to manage others
• Valid in-state driver’s license and automobile insurance.
• Clean driving record