Service Advisor

Tom Kadlec Auto Body; Rochester, Northern (MN, KY); Hybrid; USD 50,000 - 120,000; Full time

Benefits offered by this job

Bonuses

Facility

401(k) match

Paid time off

Health insurance

Life insurance

Disability insurance

EAP

HSA

FSA

Financial planning

Identity protection

Training opportunities

Advancement opportunities

Job summary

Tom Kadlec Honda in Rochester, MN is seeking a Service Advisor to greet customers, capture vehicle information, and clearly report symptoms described by the customer. You will estimate labor and parts, schedule follow-ups, monitor progress, and explain completed work and charges to customers.

The company offers bonuses, a state-of-the-art facility, and comprehensive benefits. A long-term career path with growth opportunities is emphasized, with paid time off, health insurance, and retirement

Qualifications

• Be honest, transparent, a driven team player.
• Putting people first.
• Providing the highest quality environment and products.
• Must have a valid driver's license.
• Positive and friendly attitude.
• Customer Service experience is preferred.
• Above average energy level.
• A desire for a long-term career with a growing organization.
• Personal and professional integrity.

Responsibilities

• Greet customers promptly.
• Obtain customer and vehicle information.
• Clearly report all vehicle symptoms as described by the customer.
• Determine and recommend needed maintenance base on age, mileage and history of vehicle.
• Prepare a complete and accurate estimate of cost for labor and parts.
• Establish follow up time.
• Monitor the progress of each vehicle throughout the day, and updating customers frequently.
• Verify that the final invoice reconciles with the work performed on the repair order.
• Explain all completed work and charges to customers.

Job description

Tom Kadlec Honda has had the privilege of serving the Rochester community since 1979. We exist to help our family, friends and community enjoy life at every stage!

So, if you are looking for an opportunity with excellent career growth while working for a company that is always growing and training their team members, the pay range is $50,000-$120,000/yr.

BENEFITS

• A generous pay plan that includes the opportunity for bonuses


• A state-of-the-art facility


• Fully vested traditional and/or Roth IRA 401(k) with a company match


• Paid time off (PTO) such as sick days and vacation days


• Health, dental and vision insurance


• Employer paid life insurance


• Short-term and long-term disability


• 24/7 employee assistance programs (up to 10 sessions per year)


• Health savings account (HSA) and flexible spending account (FSA)


• Financial planning resources


• Identity theft protection and legal support


• On-going training opportunities


• Opportunity for advancement and professional development

RESPONSIBILITIES

• Greet customers promptly


• Obtain customer and vehicle information


• Clearly report all vehicle symptoms as described by the customer


• Determine and recommend needed maintenance base on age, mileage and history of vehicle


• Prepare a complete and accurate estimate of cost for labor and parts


• Establish follow up time


• Monitor the progress of each vehicle throughout the day, and updating customers frequently


• Verify that the final invoice reconciles with the work performed on the repair order


• Explain all completed work and charges to customers

REQUIREMENTS

• Being honest, transparent, a driven team player and owning it


• Putting people first


• Providing the highest quality environment and products


• Must have a valid driver's license


• Positive andfriendly attitude


• Customer Service experience is preferred


• Above average energy level


• A desire for a long-term career with a growing organization


• Personal and professional integrity